Customer self-service mobile terminal for searching hotels and customer self-service system and method for searching hotels
A mobile terminal, self-service technology, applied in the field of hotel information services, to achieve the effect of eliminating language barriers
Inactive Publication Date: 2013-03-27
FCS COMP SYST
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[0004] The purpose of the present invention is to provide a customer self-service mobile terminal for searching hotels and its system and method for the defects that the existing hotel information service system can only provide the hotel name and hotel contact information in written form
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[0043] A preferred embodiment of the invention will refer to figure 1 with figure 2 Describe in detail.
[0044] figure 1 It is a block diagram of a customer self-service system for finding hotels according to an embodiment of the present invention. Such as figure 1 As shown, the customer self-service system for searching hotels includes a customer self-service mobile terminal 10 for searching hotels, a hotel information application server 20 and a hotel information database server 30 .
[0045] The customer self-service mobile terminal 10 for finding hotels, referred to as the mobile terminal 10, can be implemented on mobile phones, for example, used on IOS (including iPhone, iPad and iPod) and Android operating platforms. The customer self-service mobile terminal 10 for finding hotels is also called FCS i-Guest HotelFinder, which is a customer self-service mobile terminal, which enables guests to obtain hotel information at any time and anywhere.
[0046] Such as figu...
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The invention provides a customer self-service mobile terminal for searching hotels and customer self-service system and method for searching hotels. The customer self-service system comprises the customer self-service mobile terminal for searching hotels, a hotel information application server communicated with the same through the internet and a hotel information database server. The hotel information database server is used for storing a database of hotel information; and the hotel information application server is used for searching an address guidance recording, pre-recorded in a hotel local language, of a hotel to be reached from the hotel information database server according to the hotel to be reached, sent by the mobile terminal and sending the address guidance recording to the mobile terminal for displaying. The actual requirements of users are learned about, convenience of the users is taken into consideration, and the address guidance recording serving as basic identification conversation is played in a local language, so that language barriers can be eliminated, and convenience is provided for people traveling often.
Description
technical field [0001] The present invention relates to the technical field of hotel information services, and more specifically, relates to a customer self-service mobile terminal for searching hotels and its system and method. Background technique [0002] With the development of the Internet, Internet technology has also been applied to the field of hotel services. However, most hotel information service systems can only provide the hotel name and hotel contact information in written form, or display the location on a map. Business people or travelers who travel frequently may usually need to stay in chain hotels all over the world. Due to language barriers, it may be difficult for users to find the hotel even if the hotel name and hotel contact information are provided. [0003] Therefore, it is urgent to provide a method for users to find the hotel they want to reach in various language environments. Contents of the invention [0004] The purpose of the present inv...
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IPC IPC(8): H04M1/725H04L29/08G06F17/30
Inventor 李敏琪
Owner FCS COMP SYST