75results about How to "Understand the needs" patented technology

The invention discloses an active interaction implementing device, an active interaction implementing method and intelligent voice interaction equipment. The active interaction implementing device comprises a data acquisition module, an identity and emotion recognizing module and a big data engine module, wherein the data acquisition module is used for acquiring recognized user identity and emotion data, environment data and work data of the intelligent voice interaction equipment; the identity and emotion recognizing module is used for recognizing user identity and emotions and acquiring user identity and emotion recognizing results; the big data engine module is used for acquiring state information of a user, the intelligent voice interaction equipment and an environment according to the acquired and recognized data, inputting the state information into a pre-established user behavioral habit model matched with the recognized user identity so as to prejudge states and / or behaviors of the user, and providing the user with services matched with prejudging results actively according to the prejudging results. The active interaction implementing device, the active interaction implementing method and the intelligent voice interaction equipment have the advantages that content services and / or equipment control services can be provided for the user actively according to needs, and an interaction process between the equipment and the user is more intelligent and more humanized.

The invention designs a 5G wireless network virtualization system structure based on calculation and communication fusion. The system structure gets through a resource barrier of a heterogeneous wireless network, shares an access network resource, breaks through a traditional honeycomb cell structure, and supports separation of a control plane from a data plane. Communication, calculation and storage multi-dimensional resources are considered to perform joint optimization, a network taking a user as a center is established, and a development need of a 5G system is finally adapted. The system structure is divided into three parts, i.e., a wireless physical network, a wireless virtual network and a core network. The wireless physical network part comprises infrastructure, resource pools and a physical network controller; and network resources are divided and stored according to a wireless resource, a computing resource and a storing resource, are placed into the corresponding resource pools, and are managed and controlled in a unified manner by the physical network controller. The wireless virtual network part comprises a plurality of virtual subnets and a virtual network controller, and the virtual network controller is responsible for coordination with the physical network controller and allocates the virtual subnets according to user needs.

The invention provides an automatic customer service system for e-commerce. The system comprises an instruction receiving module used for receiving an instruction for using an on-line customer service system from a user, a user information extraction module used for reading an identification number in cookie of the user, a history record module used for storing access data and behavior trace data which are corresponding to the identification number, a question prediction module used for extracting keywords in the access data and the behavior trace data of the identification number and predicting questions which are possibly asked, an answer push module used for pushing related answers to the user according to the questions predicted by the questioning prediction module, a user classification module used for classifying the users into registered customers and new customers according to the history record module, and a customer service distribution module used for preferentially distributing the last customer service for serving the registered customers to the registered customer. After the user initiates the instruction for using the on-line customer service system, the system pushes the answers for the questions which are possibly asked to the user, so that the time for the user to typewrite is reduced and the operation is convenient.

The invention provides a big data-based power consumer portrait construction method and system. The method comprises the following steps of: generating a basic attribute label of each consumer according to obtain electric power system source data; mining the electric power system source data to obtain a potential attribute label of each consumer; and generating a consumer portrait corresponding toeach consumer according to each basic attribute label and each potential attribute label. According to the method and system, the power consumer portraits constructed through the big data mining technology have the beneficial effects of effectively extracting data features from mass data, enhancing the utilization value of data, comprehensively seeing through consumer features clearly, enhancingthe power consumption experience of customers, and preventing potential risk consumers.

The invention discloses an incoming call processing method of an IVR system. The incoming call processing method comprises the following steps: receiving an incoming call of a customer, and obtaining an incoming call number of the customer; S2, receiving related order information input by the customer; S3, obtaining existing order business corresponding to the related order information; and S4, broadcasting operation menu options to the customer. The incoming call processing method disclosed by the invention can be used for quickly positioning and obtaining the existing order business of the customer through the related order information input by the user, thereby saving a large amount of resources and times, and the incoming call processing method disclosed by the invention can be used for quickly judging the identity of the customer after obtaining the incoming call number of the customer and intelligently selecting to serve the customer by customer service personnel according to the existing order business and the former incoming call information when the customer repeatedly calls, thereby saving the communication time and cost.

The invention includes household appliance possessing Ether net communication function, Internet data server, browser at user terminal, short message operation platform and terminals of short message. The said appliance sends own information of operation state to server, and retrieves control commands from server so as to complete interaction between appliance and control circuit. User through browser or using short message terminal through short message operation platform queries operating state of appliance and submits control commands. The invention discloses a way for upgrading current appliances to networked appliances.

The invention provides a log collection method and a system based on a cloud platform. The method comprises the following steps: S1, acquiring log information generated by a log file, and according tothe classification information of the log information, publishing the log information to a subject corresponding to the classification of the log information in a message queue; S2, obtaining servicetracking data from a subject corresponding to a message queue, and parsing the service tracking data into data in a warehousing format; S3, carrying out warehousing processing on the data in the warehousing format. The invention can reduce the time of the operation and maintenance personnel to check the problem, uniformly centralize the storage, can meet the complex inquiry and analysis, and canunderstand the requirements of the user through the log.

The invention discloses a method for constructing a multi-dimensional information portrait of a travel agency user, which comprises the following steps: acquiring a feature vector of a sample user anduser portrait information; assigning weights to each tag of the sample user; Setting the number k of clusters to be clustered and the similarity threshold theta; according to the tag vector of the sample users, the similarity between each two sample users is calculated respectively; calculating a neighbor matrix A; calculating a link matrix; the similarity measure of every two sample users is calculated and the two sample users with the highest similarity measure are merged. The objective function is used to obtain the best clustering result. Iteration is repeated until k clusters are formed;Grading user portraits. The invention utilizes the clustering algorithm to construct the portrait of the travel agency user, and classifies the portrait into groups, which is favorable for sorting out the commonalities among users, so as to understand the user requirements more, further expand new users, and determine the mode of the tourism product.

The invention discloses a method for constructing a fine-grained emotion classification model based on an interactive attention mechanism, which comprises the following steps of: independently modeling semantics for an evaluation aspect and a context respectively, and simultaneously carrying out interactive learning on the semantics of the two parts by combining the attention mechanism, so as to obtain more appropriate semantic representation for fine-grained emotion classification. According to the model provided by the invention, both semantic features of a given evaluation aspect and semantic features of a given context are considered, and the two parts of features are fused, so that semantic information which is most important for sentiment analysis can be mined, and the accuracy of fine-grained sentiment classification is improved; the user emotion contained in the online comment data can be accurately understood, merchants are helped to understand the requirements of consumers, then effective decision support is provided for the consumers, and the merchants are helped to improve existing products and services.

The invention discloses an intelligent store patrol and customer behavior visual demand analysis system for intelligent stores. The system comprises multiple FRID tags of which each is installed on a garment and is used for recording the information of the garment, and a store management system which is used for receiving the identification codes in the FRID tags, carrying out garment counting, settlement, purchase guide, goods receiving and returning, inventory check and data analysis and querying the information of each garment according to the identification codes in the FRID tags. The store management system comprises a management control system, a storage module, a calculation module, a first read-write antenna, a first payment module, and a tag counting module, wherein the first read-write antenna is used for communicating with the FRID tags, and the calculation module is used for analyzing consumption data according to the information recorded on the FRID tags. With the system, customer behaviors can be analyzed in order to improve the sales volume of stores and increase the consumer satisfaction of brands.

Disclosed is a one-stop e-commerce and comprehensive operation service system which includes three parts of function modules: an e-commerce-platform comprehensive operation management system and related application software; a warehousing base and logistical service supporting system which is arranged at three levels of provinces, cities and counties and provided to suppliers; and a community site comprehensive service system which provides services to end consumers. Through improvement of supporting measures of the logistical and operating systems at the three levels of the provinces, cities and counties and layout construction of the community site comprehensive service system, industrialized integration is carried out on an e-commerce platform, a commodity supplying and marketing system, a safe dispatching step and aftersales services, operating management is unified and specific content of service access protocols is implemented to registered suppliers and consumption users and a globalized commodity supply chain system and a comprehensive operating system are finally established to serve demands of communitization direct-sale consumption experience and construct a comprehensive operating service platform of high standard and high grade so that online shopping behaviors of community registered consumption users are changed into direct experience of consumption and aftersales service guarantee of communication direct-sale stores.

The invention relates to a video collecting device, a recognition identifier, a server, a user side and a marketing system thereof, and belongs to the field of the internet application. The inventionprovides a channel for performing marketing by living the production process for the enterprise, and provides the channel for deeply understanding the commodity for a consumer. One or multiple video collecting device is arranged in one or multiple production places and used for recording a live video of the commodity production process in the production place and sending the live video to the server; the server is used for receiving, storing, and forwarding the live video data; the user terminal is used for receiving live video data and playing the live video. The user side scans the recognition identifier on the commodity package, thereby requesting the live video data of the production process of the commodity from the server and playing the live video of the commodity production process. The marketing system further comprises an interaction function; an online ordering function; a historic live video replay function; and a rewarding function for rewarding the enterprise, the workerand the manufacturer of the machine.

The invention discloses a CTI (Computer Telephony Integration) system based on data mining. The system comprises an access switch, a WEB server, a database server, a PBX server, a monitoring server, a CTI server and a plurality of customer service staff, wherein a data analysis module is arranged in the CTI server. Moreover, the invention also discloses an automatic control method of the CTI system based on the data mining. A complete set of automatic CTI system is formed, so that the customer service staff can serve for customers better; the working efficiency is increased; and convenience is brought to management of the customer service staff by an enterprise.

The invention provides an intelligent style recommendation system for matching custom designers to consumers and simplifying communication. The intelligent style recommendation system comprises a setting module, a display interface and a processing module; the setting module comprises a client setting module and a designer setting module; the display interface comprises a client display interface, a designer display interface and a designer list module; the processing module comprises a client database, a designer database and a style matching module; the designer database is connected with the designer display interface and the designer setting module separately, and the client database is connected with the client setting module and the client display interface separately; the designer list module is connected with the style matching module; the style matching module is connected with the client database and the designer database separately. The intelligent style recommendation system greatly facilitates the communication between the consumers and the designers, the style deviation is reduced, and garment design customization becomes simpler, quicker, more professional and more accurate.

The invention relates to an information analysis system supporting the fine customer value management of the stockbroking industry. By adopting the data ETL (extracting, transforming and loading) process, the EDW comprising a large amount of data, the DDW comprising the mildly accumulated historical departmental data and meeting the needs of a certain department of the specific enterprise, the CUBE for quickly realizing upwards and downwards drilling, rotary examining by fluoroscopy and slice and block cutting and the OLAP for making the analyzer, the manager or executor to access information quickly, consistently and interactively from multiple aspects, a kind of software technology for further knowing data can be obtained. By applying the EDW, DDW and OLAP technologies comprehensively and integrating the data provided by multiple service systems of the securities company, a comprehensive data analysis system for the securities users is formed so that the customer needs, potential and service states can be known more effectively, the implementation progress and effect of various service means can be known and the customer analysis performance and the daily work efficiency of all service departments of the securities company can be improved.

The invention discloses a customer portrait-based customer loss prediction and retrieval method and system. The customer portrait-based customer loss prediction and retrieval method comprises the steps of S1, obtaining various types of related information of customers; S2, mapping the customer information to customer portraits to obtain customer features, and performing system description on the customer information in a specific business scene; S3, after the customer features are obtained, predicting the customer loss condition by using a machine learning model; S4, for the prediction resultof the customer loss condition in the S3, performing personalized marketing retrieval on the customers with high customer loss probability; S5, updating the labels of the customers according to the response condition of the customers to the marketing activity, and completing the updating of the customer portraits; S6, optimizing the customer loss prediction model. A label system is built through the customer portraits, customer loss prediction is carried out through the formed features, customer requirements can be known, and a foundation is laid for providing targeted services for customers.

The invention discloses a network advertisement propelling method, which belongs to the technical field of network advertisements. An advertiser registers advertisement services in a site in advance; a network citizen registers a network identity, enters the site to watch the network contents and link the investigation table of the current clicked advertisement, fills the contents in the table and submits the table; and a site server calculates and counts the information of the submitted table, stores the cash integral under the network identity name of the network citizen, and feeds back the calculated and counted conclusions to the advertiser. The network advertisement click rate and the advertisement watching positivity of the network citizens are improved by setting cash integral rewards. The memory and communication of the network advertisements are increased by watching the advertisement contents, clicking the table linked to the advertiser and filling the table. The network citizen receives cash integral as reward by registering the network identity and filling the contents on the table. The cash integral is changed into real cash through a network bank according to a proportion or directly consumed so as to improve the click rate and the memory effect of the network advertisements.

The invention discloses a fertilizing method in relay intercropping planting of potatoes and soybeans. The fertilizing method is based on a principle that leguminosae and nodule bacteria can form root nodules to immobilize nitrogen in atmosphere so that addition quantity of a chemical nitrogen fertilizer is reduced. The fertilizing method aims to the nutrient characters that topsoil in Northwest region is low in carbon (organic substances), is lack in nitrogen and phosphorus and is rich in potassium. On the basis of recommended nitrogen application quantity in soil testing formula, the nitrogen fertilizer is applied with the quantity reduced by 30%, wherein the ratio of immobilized nitrogen (N) to phosphorus (P2O5) to potassium (K2O) is 1:1:0.5. The fertilizing method employs a base fertilizer including 50% of a nitrogen fertilizer, 100% of a phosphorus fertilizer, 70% of a potassium fertilizer and 100% of an organic fertilizer and a topdressing including 50% of the nitrogen fertilizer and 30% of the potassium fertilizer. The fertilizing method provides technical guarantee to achievement of a three-win situation comprising yield increasing of crop, improvement of soil fertility and environment-friendly fertilization under a potato-soybean relay intercropping mode in Northwest region. The fertilizing method has following beneficial effects: (1) the method promotes yield increasing of both potatoes and soybeans and increases economic benefit; (2) the method improves soil situation and soil fertility; (3) the method increases utilization rate of the fertilizers and reduces environment pollution; and (4) the method can regulate nutrients and prevents and treats diseases and pests in crop.

The invention discloses a device and a method applied to chess room management. According to the technical solution, the device comprises management equipment, a mobile phone client, a web client, a cloud server, a switch and a background server. The management method is operated via the following steps: each merchant binds the management equipment to a mahjong machine in a chess room, and a user searches service information sent by the management equipment via the mobile phone client to find the most appropriate mahjong machine, and reserves, pays and starts the mahjong machine; and the management equipment can send a service request to the background server, e.g., tea service or food service. When the time length of user consumption is going to arrive, the management equipment on the mahjong machine automatically sends reminding information to the cloud server, and the cloud server pushes the information to the mobile phone client of the user to remind the user whether to renew and pay. The device and the method have the advantages of reducing the management cost and labor cost of the chess room and realizing flow visualization and profit maximization.

The invention relates to a panel computer, and particularly to a home-based old person caring intelligent panel computer for the old persons and a home-based old person caring platform with the panelcomputer. The home-based old person caring intelligent panel computer is internally provided with a health center module, a home nursing module, a shopping agent service module, a familial affection amusement module, a sprit home module, a mutual help old person caring module, an NFC card swiping chip, a one-key calling module and a one-key asking-for-help module. The one-key asking-for-help module comprises a one-key calling button which is arranged on the housing, and a one-key calling terminal. The interface of the one-key calling terminal is provided with a home manager button and a calling button for binding of heads of family members and friends. Through clicking the home manager button or a family-member and friend button, real-time video calling can be realized. The one-key callingfunction of the panel computer according to the invention can realize calling selection for personnel of an old person caring platform service enter and the family member and friend. Unique identifications of the service enter and the family member and the friends are realized. The telephone numbers of the family members and the friends are marked by heads. Video communication can be realized incalling.

The invention discloses a business mode and method based on stereoscopic vision interaction and user behavior artificial intelligence application. A digital lightweight technology is adopted to realize virtual display, data acquisition is performed on interaction behaviors, logic sequences and the like of users and the users, and the data acquisition results are compared with historical users to form decision algorithm system application conforming to the users, so that user data capture is provided for brands to realize precision marketing and potential demand trend analysis, customized application and the like; the invention belongs to a visual and artificial intelligence application business mode and method. Front-end and rear-end investigation of different personalities and preferencesis creatively met for brands, and cognitive enhancement and improvement experience on user demand points are formed; different user personality multi-dimensional data acquisition and algorithms are integrated through artificial intelligence, user optimal experience and decision logic feedback are provided in real time, the practicability of user time cost is reduced, and social popularization andapplication are achieved through artificial intelligence. A user is creatively provided for brand real feedback data capture, potential demand tendency data visualization novelty application solutionis provided, and the social resource intensive configuration utilization rate is improved.

The invention discloses a patent personalized retrieval analysis system based on big data. The system comprises a retrieval module, a personalization module and an analysis module. The personalized module serves the retrieval module and the analysis module; the personalized module comprises a user model unit, a data acquisition unit, a learning unit, a reminding unit and a storage unit, the retrieval module comprises a field distinguishing unit, a keyword searching unit and a theme unit, and the analysis module comprises an automatic distribution unit, a file comparison unit, a duplicate checking unit and an innovation level analysis unit. According to the present invention, patents are evaluated and analyzed from many aspects, for example including the manual judgment and the systematic duplicate checking, so that patent analysis has subjectivity and objectivity, and the patent analysis is more comprehensive. By carrying out the personalized analysis from the aspects, such as the userhabits, the historical behaviors, etc., the requirements of the user are better known, and the latest trend of patents in the field is known in time through the attention of the user and by pushing the related information.

The invention provides a deep interaction method for a television based on big data and an official account, and relates to the field of big data. The two-dimensional code of a user centre official account of a smart television is scanned through social software; information, such as the serial number of the smart television and the position, is read; the account of the social software is bound with the serial number of the television through an interface, so that the user information of the smart television is generated; and the obtained position information is added into the user informationof the television. The invention provides a brand-new television data statistical mode and a series of deep interaction modes, such as television on-demand, preference customization and message reminding, for users; all interaction modes depend on the users; deep interaction with a server can be carried out through the official account; due to statistics and calculation of the big data, the server establishes a user data model, and performs data labelling; styles preferred by the users are fed back; due to deep interaction, the sense of participation of the users is improved; furthermore, thelatest trends and the public preferences can be known in time; and thus, experience in all aspects of the users on the television can be effectively improved.

The invention is applicable to the field of communication technology, and provides a method, device and terminal for recommending information to a user. The method comprises the following steps: obtaining first description information input by a user and user behavior information for reflecting the purchasing power and purchasing preference of the user; extracting at least one type of keyword in the first description information; the recommendation information is fed back based on the user behavior information and the keywords of each different type. As that scheme combine the user behavior information and a plurality of type of keywords at the same time, the information recommended to the user can be bet matched with the user.

The invention provides a network access data processing method, terminal equipment, and a server. The method comprises the steps: detecting the operation of a user in a browser application window, and obtaining operation object data and operation time data, which are corresponding to the operation; transmitting user network access data to an access data server, wherein the user network access data comprises the identification of the user, the type data of the operation, the operation object data, and the operation time data. According to the invention, through detecting the operation of the user in the browser application window and obtaining operation object data and operation time data which are corresponding to the operation, the method can obtain user network access data with lower granularity, such as the time when the user opens a webpage, the operation on the webpage, the switching operation of the webpage, and the staying time.

The invention relates to a terminal and a related system. The terminal comprises an identification device, a wireless Internet access device, a processor, an input unit and an information display unit; the identification device is used for reading external identifier information; the input unit is used for inputting user information; the processor is connected with the input unit for establishing a current user account according to the user information; the wireless Internet access device is connected with the identification device and the processor respectively and is wirelessly connected with an external server to acquire the association information of an object corresponding to the identifier information for the user account according to the identifier information; and the information display unit is connected with the wireless Internet access device for displaying the associated information. As the application system is based on the network, operators of department stores can update information of system contents and the like on line conveniently and quickly; therefore, the system is easy to maintain.

The invention discloses a real estate data collection and analysis management system. The system comprises a user login module, an identity verification module, a marketing management module, a project management module, a customer management module, a background management module, a system setting module, a property consultant management module, a data analysis module and a applet management module. Wherein the user login module is connected with the identity verification module, and the identity verification module is connected with the marketing management module, the project management module, the customer management module, the background management module, the system setting module and the property consultant management module. According to the invention, a data collection and analysis management system is used; detailed information of browsing and door-climbing of a client can be effectively collected; and the data analysis module arranged in the management system is used for carrying out data analysis on the clients, and the analyzed data is sold to the corresponding salesmen, so that the salesmen can conveniently and accurately position the clients and know the demands ofthe clients, the matching of the clients and projects is improved, and the transaction rate is increased.

This invention relates to a system for customer data collection and excavation based on SIM / UIM card and a method. The system includes a background server responsible for the management, sending of the data in the way of data short message, receiving and excavation of data, a web server, a system providing an operation interface based on a browser to access the customer data background, a database storing all data related to the collection of customer data and terminal customer ends composed of cell phones and intelligent cards.

The present invention relates to a car battery pack verification and charging method based on a blockchain. The method comprises the following steps that: a car manufacturing factory purchases a battery pack to a battery production factory, determines whether the battery pack is original or not, and generates a blockchain; a user purchases the battery pack of the car manufacturing factory and generates a blockchain; a battery change device communicates with the user battery pack to perform data interaction; a charging pile communicates with the user battery pack to perform data interaction; charging is performed; and charging is finished, an order is generated and uploaded to an internet center, and a blockchain is generated. The present invention further provides a car battery pack verification and charging system based on a blockchain. The system comprises a battery production factory, an internet center, a battery change device, a charging pile, a user and a car manufacturing factory. The car battery pack verification and charging method and system based on a blockchain can perform verification of the battery pack when charging to avoid flow-in of a non-original battery pack, prevent the data of the battery pack from being tampered and ensure the reliability of replacement of the battery pack.

The invention relates to an advertisement audience targeting and putting system based on the driving behavior of a car owner, and the system comprises the following modules: a car owner behavior label module which forms driving data according to the driving behavior of the car owner, uploads the driving data to a cloud platform through a GPS of a car, carries out the analysis of the driving data through the cloud platform, and pastes a corresponding behavior label for the user according to an analysis result; a car owner attribute defining module which carries out the traversal of all behavior labels of the car owner, quantitates the importance of each behavior to the car owner through weighted normalization, and forms the attribute definition of the car owner; a car owner clustering module which carries out the clustering of the car owner according to the attribute definition of the car owner, and enables the car owners with the similar attributes to be classified into one class; and an advertisement directional putting module which carries out the mapping and matching of the car owner cluster and an advertisement target group, and carries out the directional putting of advertisement for a matched car owner through a navigator. The system can precisely put an advertisement through the navigator.