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Method and system for automatically calling mobile phone operation interface

A technology of automatic call and operation interface, applied in the field of communication, can solve the problems of not knowing how to find the virtual keyboard, reduce user experience, and user inconvenience, and achieve the effect of improving experience

Active Publication Date: 2016-02-24
威海高新园区运营管理有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This is easy to waste time, and even many users who are not familiar with the operation of smart phones do not know how to find the virtual keyboard at this time, causing great inconvenience to users, thereby greatly reducing user experience

Method used

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  • Method and system for automatically calling mobile phone operation interface
  • Method and system for automatically calling mobile phone operation interface
  • Method and system for automatically calling mobile phone operation interface

Examples

Experimental program
Comparison scheme
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Embodiment Construction

[0012] The present invention will be described in detail below in conjunction with the accompanying drawings and embodiments.

[0013] Such as figure 1 as shown, figure 1 It is a schematic flowchart of the first embodiment of the method for automatically calling the mobile phone operation interface in the present invention. The method includes the following steps:

[0014] Step S101: the mobile phone terminal and the customer service terminal preset the same DTMF (DualToneMultiFrequency, Dual Tone Multi-Frequency) signal table, the DTMF signal table includes a plurality of different DTMF signals, and each DTMF signal corresponds to an operation interface;

[0015] Step S102: the mobile terminal dials the customer service terminal;

[0016] Step S103: the customer service terminal sends a voice prompt to the mobile phone, and after the customer service terminal sends the voice prompt, the customer service terminal sends a DTMF signal corresponding to the voice prompt to the ...

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Abstract

The invention discloses a method and system for automatic calling of mobile phone operation interfaces. The method comprises the steps that the same DTMF signal table is preset in a mobile phone end and a customer service end, the DTMF signal table comprises a plurality of different DTMF signals, and each DTMF signal corresponds to one operation interface; the mobile phone end dials the telephone number of the customer service end; the customer service end sends voice prompts to the mobile phone end, and after the customer service end sends the voice prompts, the customer service end sends DTMF signals corresponding to the voice prompts to the mobile phone end; the mobile phone end receives the DTMF signals and compares the DTMF signals with the DTMF signal table in the mobile phone end; the mobile phone end automatically calls corresponding operation interfaces for operation control according to a comparison result. Through the method, the mobile phone end can automatically calls the corresponding operation interfaces for operation control according to the voice prompts of the customer service end, and user experience is effectively improved.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a method and system for automatically invoking an operation interface of a mobile phone. Background technique [0002] Calling customer service when encountering problems is the most direct way for users to seek help. The customer service end is usually equipped with automatic voice prompts. After listening to the automatic voice prompts, users can press the buttons to complete the operation. However, since today's users use smart phones without hard keyboards, when they hear an automatic voice prompt and need to perform an input operation, the user needs to bring up the virtual keyboard and then perform an input operation. This is easy to waste time, and even many users who are not familiar with the operation of smart phones do not know how to find the virtual keyboard at this time, which causes great inconvenience to the user, thereby greatly reducing the experience of t...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/42H04M1/725
Inventor 谢芳
Owner 威海高新园区运营管理有限公司