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Method and device for controlling service switching of self-service equipment

A technology of self-service equipment and control method, which can be applied to coin-accepting devices, complete banking systems, instruments, etc., can solve the problems of low operating rate of self-service equipment, and achieve the effect of improving the operating rate.

Active Publication Date: 2013-12-18
GRG BAKING EQUIP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] The purpose of the present invention is to provide a self-service equipment service switching control method and device, which solves the problem of low startup rate of self-service equipment, so that core maintenance and cash service can run in parallel and improve the startup rate of self-service equipment

Method used

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  • Method and device for controlling service switching of self-service equipment
  • Method and device for controlling service switching of self-service equipment
  • Method and device for controlling service switching of self-service equipment

Examples

Experimental program
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Effect test

Embodiment 1

[0042] see figure 2 , figure 2 A flow chart of a handover control method provided in Embodiment 1 of the present invention, including:

[0043] Step S101: When receiving the first mode switching signal, the self-service device exits the normal service, releases the cash box of the lower movement and unloads the cash box, and the first mode switching signal is used to indicate that the self-service device needs to switch from the current full-function normal service mode Switch to the maintenance mode where the machine waits for the staff to install a special cash box for maintenance;

[0044] After the unloading of the cash box is completed, the self-service equipment instructs the staff to install a special cash box for maintenance.

[0045] When it is necessary to perform core maintenance on the self-service equipment, the first mode switching signal can be generated by the staff clicking a button on the self-service equipment or a virtual button on the touch screen;

...

Embodiment 2

[0068] Such as image 3 As shown, Embodiment 2 of the present invention provides a self-service equipment service switching control device, including:

[0069] The maintenance-specific cash box unloading module 201 is used to shield and release the maintenance-specific cash box, so that the maintenance-specific cash box withdraws from the cash service;

[0070] The maintenance-specific cash box loading module 202 is used to load the maintenance-specific cash box, so that the maintenance-specific cash box can be used as a temporary cash box for cash service;

[0071] The first mode switching module 203 is used to switch the self-service equipment from the maintenance state of the maintenance-specific cash box to the working state of parallel operation of using the maintenance-specific cash box for cash service;

[0072] The second mode switching module 204 is used to switch the self-service equipment from the working state of using the maintenance-specific cash box for cash se...

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Abstract

The invention provides a method and device for controlling service switching of self-service equipment. After mode switching instructions are received, services of the self-service equipment pause; after working personnel additionally mount a dedicated maintenance cash box containing cash on the self-service equipment and after the operation of demounting a cash box of a lower portion machine core is completed, the working mode of the self-service equipment is switched to a working mode that the machine core maintenance and cash services run in parallel, and the information of mode switching completion is sent, so that the working personnel are indicated to carry out the maintenance of the lower portion machine core and the maintenance of the cash box; meanwhile, the self-service equipment can provide the cash services through the dedicated maintenance cash box, namely, when maintenance of the lower portion machine core is carried out, the self-service equipment provides cash which is fetched from the dedicated maintenance cash box to the outer world, and the self-service equipment stores the received cash into the dedicated maintenance cash box when clients deposit cash. Therefore, the parallel running of the machine core maintenance and the cash services is achieved, and the operating ratio of the self-service equipment is improved.

Description

technical field [0001] The invention relates to the technical field of financial self-service equipment, in particular to a method and device for controlling service switching of self-service equipment. Background technique [0002] The working modes of the ATM are mainly divided into power-on mode, configuration mode, service mode, offline mode and maintenance mode. Among them, when the ATM is in the service mode, it can provide external cash services, such as depositing or withdrawing money, and can also provide non-cash services such as inquiry, password modification, payment, and transfer; and when it is necessary to maintain the core of the ATM , the ATM will switch from service mode to maintenance mode. Movement maintenance is mainly the maintenance of the lower movement, that is, the maintenance of clearing and adding money in the cash box. [0003] However, when the current automatic teller machine is performing core maintenance, it can only perform non-cash servic...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07D11/00
CPCG07F19/209
Inventor 肖大海王倩文王庆华王荣秋杨序邦黄婉琦
Owner GRG BAKING EQUIP CO LTD
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