Method and device for building diagnosis inquiring channels

Abstract

The invention provides a method and device for building diagnosis inquiring channels. The method includes the steps of receiving diagnosis inquiring questions input by patients through preset communication tools, decomposing diagnosis inquiring keywords in the diagnosis inquiring questions, finding diagnosis inquiring doctors matched with the diagnosis inquiring keywords, obtaining contact information of communication tools of the diagnosis inquiring doctors, and building the diagnosis inquiring channels between the doctors and the patients through the communication tools according to the contact information. The diagnosis inquiring keywords in the diagnosis inquiring questions asked by the patients are decomposed with the data extracting technology, the diagnosis inquiring doctors matched with the diagnosis inquiring keywords are found with the data retrieval technology, the diagnosis inquiring channels between the patients and the diagnosis inquiring doctors are rapidly built in time, the patients do not need to have medical science knowledge and also do not need to wait for registration for a long time, the diagnosis inquiring doctors can be automatically distributed for the patients only through simple disease descriptions, the patients can be in communication with the diagnosis inquiring doctors through the communication tools in time, and primary diagnosis and treatment on diseases can be achieved.

Description

technical field [0001] The present invention relates to the field of computer technology, and in particular, to a method and device for establishing an inquiry channel. Background technique [0002] At present, the hospital's consultation process includes: registration, doctor's diagnosis, pricing, charging and taking medicine. Due to limited excellent medical resources and many patients, patients need to spend a lot of time waiting in line at each step of the above-mentioned medical treatment process. Especially in hospitals with a lot of patients, they often fail to register successfully for many consecutive days, and patients cannot receive timely diagnosis and treatment. [0003] Moreover, in the existing registration platform, the entire registration process requires a high degree of patient participation. Patients need to choose their own department, choose the appointment time, and choose the hospital to make the appointment for registration. Patients need to judge ...

AI Technical Summary

Problems solved by technology

Due to limited excellent medical resources and a large number of patients, patients need to spend a lot of time waiting in line at each step of the above-mentioned medical treatment process

Especially in hospitals with a large number of patients, it is often impossible to register successfully for many consecutive days, and patients cannot be diagnosed and treated in a timely manner.

[0003] Moreover, in the existing registration platform, patients need to be highly involved in the whole registration process. Patients need to choose their own medical department, choose the appointment time, and choose the appointment hospital for registration.

Patients need to judge the departments and hospitals that they need to register according to their own medical knowledge. When patients do not have medical knowledge, they will not be able to initially judge the cause of the disease, and they will not be able to accurately select the registration department.

As a result, patients need to re-register, delaying the diagnosis and treatment time of the disease

[0004] At present, there is no method and device in the prior art that can quickly establish a medical channel between a patient and a doctor

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