Outgoing maintenance management method and system

Abstract

The invention discloses an outgoing maintenance management method and a system. The method and the system are mainly used for management and monitoring of outgoing maintainers. When an outgoing maintainer gets an outgoing maintenance task, he/she can judge the initial situations of a fault and required tools for maintenance according to a picture provided by a client. The maintainer fills outgoing maintenance information in an outgoing maintenance application form, delivers the outgoing maintenance application form to an approver for approving and can departs for outgoing maintenance after the approver approves. During the outgoing maintenance process, a GPS positioning sub-module will automatically obtain working tracks of the outgoing maintainer and feedback the working tracks on a map sub-module. A time sub-module will obtain departure time, maintenance time and returning time of the outgoing maintainer. According to the invention, outgoing maintainers are prevented from make false declaration on expense and effects and loss of enterprises is reduced; enterprises can know working dynamic states of the outgoing maintainers; and management of the maintainers by the enterprises is enhanced.

Description

technical field [0001] The invention relates to the technical field of enterprise lean management, in particular to a method and system for out-of-service maintenance management. Background technique [0002] Traditional repair shops do not have external repair management functions. Basically, when a customer needs external repairs, he contacts the management staff of the repair shop by phone, and the management staff of the repair shop temporarily assigns a maintenance person to repair. After the maintenance personnel go out, the leaders of the maintenance factory cannot keep track of the whereabouts and operation dynamics of the maintenance personnel who go out at any time. It is easy for the maintenance personnel to cheat or slack off, falsely report the expenses after returning to the unit, and there is no background technical team to help judge the fault after going out. , resulting in misrepair compensation and customer complaints. [0003] Patent application number: ...

AI Technical Summary

Problems solved by technology

[0005] Based on this, in response to the above problems, it is necessary to propose a method and system for out-of-service maintenance management. This application solves the problem that traditional maintenance plants do not have out-of-service management functions, and solves the problem that the out-of-service personnel cannot be mastered by the out-of-service personnel when they go out to work. Real-time dynamics and maintenance process lead to misjudgment of faults, which is conducive to the company's accurate control of the real-time situation of external maintenance personnel, increasing the company's sense of trust in external maintenance personnel, reducing unnecessary expenses, and reviewing faults remotely through the background technical team , enhance the ability to judge the failure of external repair equipment, reduce customer complaints and compensation