Self-service terminal card-feeding fault tolering method and self-service terminal

Abstract

A self-service terminal card-feeding fault tolering method and a self-service terminal relate to the technical field of self-service terminals. The method comprises the following steps: detecting whether the entrance sensor of the self-service terminal is faulty or not; when the entrance sensor is faulty, the entrance sensor of the self-service terminal is shielded and switched from a normal service mode to an entrance fault-tolerant service mode; prompt information used for prompting the users to insert a card and press the confirm key is displayed on a card inlet waiting interface of the entrance fault-tolerant service mode. When the user receives the confirmation instruction inputted according to the prompting information, the card feeding mechanism of the automatic terminal is triggered to perform the card feeding operation. Via the method, automatic terminal is enabled to perform the self service even when the entrance sensor malfunctions, and fault-tolerant operation of the self-service terminal reader is realized, which improves the quality of the self-service and improves user experience. Satisfaction of users with self-service terminal service can be improved.

Description

technical field [0001] The invention belongs to the technical field of self-service terminals, and in particular relates to a fault-tolerant method for entering a card in a self-service terminal and the self-service terminal. Background technique [0002] At present, self-service terminal equipment has become an indispensable service equipment in people's daily life, such as subway ticket vending machines, value storage machines, and bank self-service deposit and withdrawal equipment. In the self-service process, the cardholder needs to insert the card into the card inlet of the card reader of the self-service terminal equipment, and the self-service terminal equipment automatically performs the card insertion action and reads the card information, and authenticates the user according to the card information. Provide self-services such as inquiries, deposits, withdrawals, password changes, and transfers. [0003] The card feeding method adopted by the current self-service t...

AI Technical Summary

Problems solved by technology

[0004] The purpose of the embodiments of the present invention is to provide a fault-tolerant method for entering a card in a self-service terminal and a self-service terminal. When inserting the card into the card slot, the self-service terminal equipment cannot immediately start the card feeding mechanism to perform the card feeding action, which reduces the problem of user experience

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