Vehicle fault online help seeking system and vehicle fault online help seeking method
A vehicle failure and vehicle technology, applied in the field of vehicle detection, can solve the problems of inconvenience of car owners and inability to handle vehicle failures in special vehicle scenarios, so as to improve the car experience.
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[0034] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
[0035] refer to figure 1 , figure 1 It is a schematic diagram of functional modules of an embodiment of the vehicle fault online help system of the present invention. In this embodiment, the vehicle failure online help system includes: a mobile terminal 10 and a cloud server 20, and the mobile terminal 10 and the cloud server 20 are wirelessly connected, such as establishing a connection through a 3G or 4G mobile data network.
[0036] In this embodiment, the mobile terminal 10 is used to collect relevant information about vehicle failures, and initiate a help request to the cloud server, and the help request includes at least relevant information;
[0037] Optionally, based on the functional and structural features of the mobile terminal 10: the mobile terminal 10 includes a data interface, a camera, and a micropho...
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