Vehicle fault online help seeking system and vehicle fault online help seeking method

A vehicle failure and vehicle technology, applied in the field of vehicle detection, can solve the problems of inconvenience of car owners and inability to handle vehicle failures in special vehicle scenarios, so as to improve the car experience.

Inactive Publication Date: 2017-01-04
SHENZHEN LONGRISE SCI & TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide a vehicle failure online help system and method, aiming to solve the technical problem that the existing vehicle failure processing cannot be applied to special vehicle scenarios, thereby causing inconvenience to vehicle owners

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  • Vehicle fault online help seeking system and vehicle fault online help seeking method
  • Vehicle fault online help seeking system and vehicle fault online help seeking method
  • Vehicle fault online help seeking system and vehicle fault online help seeking method

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Embodiment Construction

[0034] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0035] refer to figure 1 , figure 1 It is a schematic diagram of functional modules of an embodiment of the vehicle fault online help system of the present invention. In this embodiment, the vehicle failure online help system includes: a mobile terminal 10 and a cloud server 20, and the mobile terminal 10 and the cloud server 20 are wirelessly connected, such as establishing a connection through a 3G or 4G mobile data network.

[0036] In this embodiment, the mobile terminal 10 is used to collect relevant information about vehicle failures, and initiate a help request to the cloud server, and the help request includes at least relevant information;

[0037] Optionally, based on the functional and structural features of the mobile terminal 10: the mobile terminal 10 includes a data interface, a camera, and a micropho...

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Abstract

The invention discloses a vehicle fault online help seeking system which comprises a mobile terminal and a cloud server, wherein the mobile terminal is wirelessly connected with the cloud server; the mobile terminal is used for acquiring vehicle fault relevant information and sending a help seeking request to the cloud server; the help seeking request at least comprises the relevant information; the cloud server is used for receiving the help seeking request and performing online detection on the relevant information according to a preset vehicle detection procedure so as to obtain a detection result, generating a corresponding solution of a vehicle fault according to the detection result, and sending the detection result and the solution to the mobile terminal for display. By virtue of finishing vehicle fault detection in an online mode and giving out the corresponding solution of the fault, vehicle fault detection and maintenance for users under special scenes can be achieved, and a new way is provided for the users to detect and maintain the vehicle fault.

Description

technical field [0001] The invention relates to the technical field of vehicle detection, in particular to a vehicle failure online help system and method. Background technique [0002] In the existing vehicle fault detection scheme, the owner always sends the faulty vehicle to the repair shop for detection or on-site detection by maintenance personnel, but in some special scenarios, the above method is not suitable, such as when the vehicle is in a wilderness area or at a high speed. If there is a road failure, then in this case, it is not very convenient to send the vehicle to the repair shop or ask the maintenance personnel to visit the scene in person. In addition, even if the car owner informs the repairer of the fault condition through telephone communication, this method cannot allow the repairer to determine the fault of the vehicle, and thus cannot inform the specific or correct solution. At the same time, since most car owners do not understand the vehicle Therefo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G01M17/007H04L29/08
CPCG01M17/007H04L67/10
Inventor 张锐
Owner SHENZHEN LONGRISE SCI & TECH
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