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A method and device for restoring user service data

A technology for business data and users, applied in the field of communication, can solve the problems of inability to recover GPRS function in emergency, lack of end-to-end recovery capability, and lack of end-to-end coverage.

Active Publication Date: 2020-02-18
CHINA MOBILE GROUP ZHEJIANG
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0009] Second, it is limited to emergency processing within the process, and lacks end-to-end recovery capabilities: the current emergency recovery process still relies on the data processing of the activation system, and cannot directly restore user business functions on the network management side. Abnormal, the emergency recovery channel will also be interrupted
[0010] To sum up, the existing emergency recovery technology has serious flaws. Not only can it fail to perform emergency recovery of GPRS functions, but it also lacks end-to-end coverage. In the era of 4G competition where traffic is king, it brings poor perception to user experience

Method used

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  • A method and device for restoring user service data
  • A method and device for restoring user service data
  • A method and device for restoring user service data

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Experimental program
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no. 1 example

[0093] Such as figure 2 As shown, the first embodiment of the present invention provides a method for restoring user service data, the method comprising:

[0094] Step S21, monitoring the interruption status of the user service data flow;

[0095] Step S22, when it is detected that the user service data flow enters the recovery state from interruption, scan each node of the system for recovering user service data, and determine whether each node is abnormal;

[0096] In the first embodiment of the present invention, the above-mentioned system for restoring user service data mainly includes a BOSS system, a CRM system and a provisioning system. It should be noted that the system for recovering user service data mentioned in the first embodiment of the present invention includes a BOSS system, a CRM system and a provisioning system.

[0097] In the first embodiment of the present invention, different scanning intervals are pre-configured for each node in the system according ...

no. 2 example

[0125] Such as Image 6 As shown, the second embodiment of the present invention provides a device for recovering user service data, the device comprising:

[0126] A monitoring module 61, configured to monitor the interruption status of user service data flow;

[0127] The scanning module 62 is used to scan each node of the system for recovering user business data when it is detected that the user business data flow is interrupted and enters the recovery state, to determine whether each node is abnormal, and when there is an abnormal first node in the system node, trigger the acquisition module 63;

[0128] A collection module 63, configured to collect user service data in the first node according to the trigger of the scanning module 62;

[0129] The sending module 64 is configured to send a service restoration instruction to the network management device corresponding to the user, so that the network management device restores the user service data after receiving the ser...

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Abstract

The embodiment of the invention provides a method and device for recovering user service data. The method comprises a step of monitoring the interruption state of a user service data flow, a step of scanning each node of a system for recovering user service data when a condition that the user service data flow enters into a recovery state from interruption is monitored, a step of judging whether each node is abnormal or not, a step of collecting the user service data in a first node when the system has an abnormal first node, a step of sending a service recovery instruction to the network management equipment corresponding to the user such that the network management equipment recovers the user service data after receiving the service recovery instruction. According to the embodiment of the invention, in the condition that the system for recovering user service data is abnormal, the user service data is recovered timely, and a user experience is improved.

Description

technical field [0001] The invention relates to the technical field of communications, in particular to a method and device for restoring user service data. Background technique [0002] BOSS (Business&Operation Support System) system is the core business support system of each telecom operator, and the unified provisioning system is the "must-pass" channel for the interaction between the BOSS domain and the network management domain. In recent years, with the vigorous development of the mobile Internet and the continuous promotion of traffic services, whether users can quickly restore business functions (such as Internet access functions) after recharging after a shutdown has put forward more requirements for the support system in terms of program processing timeliness and operational stability. high demands. [0003] Such as figure 1 As shown, the current process for users to restore the Internet traffic function is roughly as follows: [0004] After the user recharges,...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04W24/04
CPCH04W24/04
Inventor 唐涛蒋健叶晓龙刘光辰龚超
Owner CHINA MOBILE GROUP ZHEJIANG
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