Network problem positioning method and device

A technology for network problems and positioning methods, applied in the field of communications, can solve problems such as inefficiency, easy omission, and long processing time, and achieve the effects of improving efficiency, reducing processing costs, and shortening working hours

Active Publication Date: 2017-06-09
CHINA MOBILE GRP GUANGDONG CO LTD
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Problems solved by technology

[0006] The purpose of the present invention is to provide a method and device for locating network problems, which solves the problem that the network problems encountered at the user level in the prior art need to go through steps such as user complaints and manual positioning. The processing time of network problems is long and inefficient and easy-to-miss questions

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  • Network problem positioning method and device
  • Network problem positioning method and device

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Embodiment Construction

[0064] In order to make the technical problems, technical solutions and advantages to be solved by the present invention clearer, the following will describe in detail with reference to the drawings and specific embodiments.

[0065] The present invention aims at the problem that the network problems encountered at the user level in the prior art need to go through steps such as user complaints and manual positioning, and the processing time of the network problems is long, inefficient and easy to be missed, and provides a method for locating network problems and The device determines the problem calls with network problems by analyzing the call detailed information CDR of each call; and determines the problem cells with network problems through the method of location clustering, thereby determining the occurrence of network problems by analyzing the network parameters of the problem cells Reasons, optimizers formulate solutions based on the causes of network problems, shorten ...

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Abstract

The invention provides a network problem positioning method and device, and the method comprises the steps: obtaining CDR (call detail information) of each call in a preset range; determining a problem call with a network problem according to the CDR; determining a problem community with the network problem according to the proportion of the number of problem calls to the total number of calls in the same community; and determining the cause of the network problem of the problem community according to the network parameters of the problem community. According to the embodiment of the invention, the method can automatically locate the problem call with the network problem and the problem community with the network problem and analyze the cause of the network problem, thereby enabling an optimization worker to formulate a solution according to the cause of the network problem, shortening the work time, reducing the processing cost, and improving the problem solving efficiency.

Description

technical field [0001] The present invention relates to the field of communication technologies, in particular to a method and device for locating network problems. Background technique [0002] Wireless network optimization is to find out the problems and causes affecting the network quality through data analysis, on-site test data collection, parameter analysis, hardware inspection and other means of the existing running network, and through parameter modification, network structure adjustment, The adjustment of equipment configuration and the adoption of certain technical means ensure the high-quality operation of the system, make the existing network resources obtain the best benefits, and obtain the maximum benefits with the most economical investment. [0003] The discovery of daily network problems mainly comes from four aspects: road testing, network performance monitoring, hardware fault management, and user complaints. [0004] At present, the existing technical s...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W24/02H04L12/24
CPCH04L41/0631H04W24/02
Inventor 邓兆斌石艳周国豪黄沛江邝志鸿陈海华翟伟洪
Owner CHINA MOBILE GRP GUANGDONG CO LTD
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