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Smart hotel system and scheduling method

An intelligent and intelligent control system technology, applied in the field of hotel intelligent management, can solve the problems of high cost of hotel management human resources, low level of hotel intelligent service, low efficiency of check-in service, etc., to achieve intelligent hotel operation management, optimized distribution Manage and improve the effect of user experience satisfaction

Inactive Publication Date: 2017-09-05
CHENGDU UNIVERSITY OF TECHNOLOGY
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, traditional hotels mostly use the management method of checking in directly by users or booking on the website. There are technical problems such as cumbersome check-in procedures, low check-in service efficiency, and high human resource costs for hotel management; in addition, Registered users cannot remotely control the equipment in the room, and the hotel's intelligent service level is low

Method used

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  • Smart hotel system and scheduling method
  • Smart hotel system and scheduling method

Examples

Experimental program
Comparison scheme
Effect test

no. 1 example

[0052] Please refer to figure 1 , this embodiment provides a smart hotel system 1000, including an IoT intelligent control system 100 set in hotel rooms, an integrated operation management system 200 set in the hotel, and a hotel business platform 300 set in the cloud. The integrated operation management system 200 is connected with the IoT intelligent control system 100 and the hotel service platform 300 respectively. The IoT intelligent control system 100 includes an IoT intelligent gateway 120 and an intelligent terminal control module 140 arranged in each hotel room, and the intelligent terminal control module 140 in each hotel room and the object in the room The Internet-connected intelligent gateway 120 is connected, and the IoT intelligent gateway 120 in each hotel room communicates with the integrated operation management system 200 in the hotel.

[0053] In this embodiment, the intelligent terminal control module 140 may be an electronic device controller installed i...

Embodiment approach

[0063] There is a "Do Not Disturb" button in the room. After the user presses the button, both inside and outside the room will display the Do Not Disturb state. In this state, when the doorbell button outside the door is pressed, the doorbell will not ring. The Do Not Disturb label will flash to remind visitors not to disturb. Press "Do Not Disturb" or "Please Clean" again to cancel the Do Not Disturb status for this room.

[0064] There is a "Please Clean" button in the room. After pressing the button, the room enters the "Please Clean" state on the touch screen in the room and the display screen outside the room door, prompting the staff to clean the room; press it again Press "Please Clean" or "Do Not Disturb" to cancel the "Please Clean" status of the room.

[0065] There is a "Please wait" button in the room, which is installed in the bathroom and the bedside respectively. After pressing the button, the touch screen in the room and the display screen outside the room do...

no. 2 example

[0082] Please refer to Figure 4 , the present embodiment provides a smart hotel system scheduling method, the method comprising:

[0083] Step S700: the integrated operation management system obtains the service demand information sent by the hotel business platform;

[0084] Step S710: Obtain the location of the wearable smart device;

[0085] Step S720: Find the wearable smart device closest to the service location included in the service requirement information according to the location of the wearable smart device, and send the service requirement information to the wearable smart device.

[0086] To sum up, the smart hotel system and dispatching method provided by the embodiment of the present invention set the Internet of Things smart gateway and the smart terminal control module in each guest room of the hotel, and then connect the smart terminal control module in each room through The Internet of Things intelligent gateway is connected to the comprehensive operation...

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Abstract

The invention provides a smart hotel system and a scheduling method, and relates to the technical field of hotel intelligent management. The system comprises an IOT (Internet of Things) intelligent control system in a hotel guestroom, a comprehensive operation and management system disposed in a hotel, and a hotel business platform disposed at a cloud side. The comprehensive operation and management system is connected with the IOT intelligent control system and the hotel business platform. The IOT intelligent control system comprises an IOT intelligent gateway and an intelligent terminal control module in each hotel guestroom, and the intelligent terminal control module in each hotel guestroom is connected with the IOT intelligent gateway in the hotel guestroom. According to the invention, the system and method iron out the defects that a conventional hotel is poor in check-in experience of customers, is difficult in management and is difficult in cost control based on the IOT and cloud computing, integrate the management flows of all parts through informationization and smart means, and optimize the experience of the customers.

Description

technical field [0001] The invention relates to the technical field of hotel intelligent management, in particular to an intelligent hotel system and scheduling method. Background technique [0002] At present, smart tourism, also known as smart tourism, is developing rapidly, and tourists have higher and higher requirements for hotel services. With the support of new technologies such as cloud computing and the Internet of Things, through the Internet / mobile Internet, with the help of portable mobile terminal Internet access devices, actively perceive information on tourism resources, tourism economy, tourism activities, tourists, etc., and release them in a timely manner, so that People can keep abreast of this information, arrange and adjust work and travel plans in time, so as to achieve the effect of intelligent perception and convenient use of various travel information. [0003] At present, traditional hotels mostly use the management method of checking in directly b...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/12
CPCG06Q10/0631G06Q50/12
Inventor 陈兴史先琳陈星
Owner CHENGDU UNIVERSITY OF TECHNOLOGY
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