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Question matching method, terminal and computer readable storage medium

A matching method and problem technology, applied in the field of problem matching and computer-readable storage media, can solve problems such as low accuracy, and achieve the effect of comprehensive matching and improving accuracy

Inactive Publication Date: 2018-06-15
WEBANK (CHINA)
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The main purpose of the present invention is to provide a question matching method, a terminal and a computer-readable storage medium, aiming at solving the technical problem of low accuracy in existing question matching methods

Method used

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  • Question matching method, terminal and computer readable storage medium
  • Question matching method, terminal and computer readable storage medium
  • Question matching method, terminal and computer readable storage medium

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Embodiment Construction

[0051] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0052] The solution of the embodiment of the present invention is mainly: firstly receive the user questions, and input the received user questions into the knowledge base, and then use the retrieval algorithm in the knowledge base to search each pre-stored question to retrieve the relevant questions. Multiple questions matched by the user question, and then use a classification algorithm to determine the question with the highest matching degree to the user question among the multiple matched questions, and finally search for the question associated with the highest matching degree in the knowledge base Answer, and feed back the found answer to the display interface to solve the problem of low accuracy in the existing question matching method.

[0053] Such as figure 1 as shown, figure 1 It is a schematic structura...

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Abstract

The invention discloses a question matching method, a terminal and a computer readable storage medium. The method comprises the following steps that: receiving the questions of a user, and inputting the received questions of the user to a knowledge base; in the knowledge base, adopting a retrieval algorithm to retrieve each prestored question to retrieve a plurality of questions matched with the questions of the user; adopting a classification algorithm to determine the question with a highest matching degree with the question of the user in a plurality of matched questions; and searching theanswer of the question with the highest matching degree in the knowledge base, and feeding back the searched answer to a display interface. By use of the method, question matching accuracy is improved.

Description

technical field [0001] The present invention relates to the field of artificial intelligence, in particular to a question matching method, a terminal and a computer-readable storage medium. Background technique [0002] At present, many customer service robot systems are based on the question and answer system of the knowledge base to match questions and answers, and the questions and answers in the knowledge base need to be prepared in advance. When the user interacts with the robot, the questions asked and the knowledge base The problem of matching needs to involve how to measure the similarity between two texts. [0003] The traditional question matching method is to identify by short text similarity algorithm, because the short text similarity algorithm has certain limitations, there are certain errors, resulting in the inability to accurately measure the similarity between two texts, correspondingly, The accuracy of question matching is also reduced. Contents of the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06F16/3329G06F16/35
Inventor 卢道和鲍志强杨海军郑德荣张超
Owner WEBANK (CHINA)
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