Method for analyzing and optimizing tax system product experience based on taxpayer's behavior

A tax system and behavior analysis technology, applied in the field of big data analysis, can solve problems such as the inability to meet taxpayers' personalized tax handling needs, and achieve the effect of improving experience

Inactive Publication Date: 2018-06-22
FORESEE TECH
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  • Abstract
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Problems solved by technology

However, the navigation menu, page content, and business processing paths of the current tax system are all fi...

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  • Method for analyzing and optimizing tax system product experience based on taxpayer's behavior
  • Method for analyzing and optimizing tax system product experience based on taxpayer's behavior

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Embodiment Construction

[0029] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention.

[0030] refer to Figure 1-2 , a tax system product experience system based on taxpayer behavior analysis optimization, including a business access map module, a business flow module, a link analysis module, and a form analysis module.

[0031] The business access map module visually displays the click and browsing popularity of each function menu of the tax system and the access status of each business in the form of a function tree map, and the business access map module includes a business function module, a business access map color module and a traffic module, The business function module is "all" by default, and you can click the button to switch between "tax de...

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Abstract

The invention relates to the technical field of big data analysis, in particular to a system of analyzing and optimizing tax system product experience based on a taxpayer's behavior. The system comprises a service accessing map module, a service flowing module, a step analyzing module and a form analyzing module, the service accessing map module visually shows clicking browse passion of various function menus and various service accessing conditions in the tax system through a function tree map form, and the service accessing map module comprises a service function module, a service accessingmap colour module and a page view module. The service function module is designed as default 'all', and a button can be clicked to switch 'declaration and rate payment', 'matter processing', 'tax issue query' and 'invoice management'. The invention further provides a method for analyzing and optimizing tax system product experience based on the taxpayer's behavior, the system and method can acquire comprehensive operating information of a tax-management system, and provide data basis for the optimization, operation and maintenance of the tax-management system.

Description

technical field [0001] The invention relates to the technical field of big data analysis, in particular to a method for optimizing tax system product experience based on taxpayer behavior analysis. Background technique [0002] With the "Internet + tax" action plan proposed by the State Administration of Taxation, it is clearly required to implement classified and differentiated pushes of relevant policies and regulations, tax guides, tax reminders and other information for different industries and different types of taxpayers, providing timely and effective personalized Serve. However, the navigation menu, page content, and business processing path of the current tax system are all fixed, which cannot meet the personalized tax handling needs of different industries and different types of taxpayers. The present invention is mainly based on the method of taxpayer behavior analysis. By analyzing taxpayers’ clicking and browsing popularity in various function menus of the tax ...

Claims

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Application Information

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IPC IPC(8): G06Q10/04G06Q40/00
CPCG06Q10/04G06Q40/10
Inventor 卢卿林大海邓文辉陈振宇伍冠文彭涛万勤张日升
Owner FORESEE TECH
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