Car insurance surveying method and device

A technology for auto insurance and cases, applied in the computer field, can solve the problems of low efficiency, labor-intensive, and high cost of auto-insurance surveys, and achieve the effect of reducing labor consumption and cost, and improving efficiency.

Inactive Publication Date: 2018-08-24
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The traditional auto insurance survey is inefficient and requires a lot of manpower and high cost

Method used

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  • Car insurance surveying method and device
  • Car insurance surveying method and device
  • Car insurance surveying method and device

Examples

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Embodiment Construction

[0068] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0069] figure 1 It is an application scene diagram of the vehicle insurance investigation method in an embodiment. Such as figure 1 As shown, the application scenario may include a client terminal 10, a server 20, a terminal 32 where a telephone survey agent is located, a terminal 34 where a video survey agent is located, and a terminal 36 where a site surveyor is located. The client can send a car insurance report request to the server 20 through the client terminal 10 . The server 20 receives the auto insurance report request sent by the client terminal 10, and acquires the case data of the au...

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PUM

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Abstract

The invention relates to a car insurance surveying method and device. The method comprises the steps: receiving a car insurance case reporting request of a customer terminal; obtaining the data of a car insurance case according to the car insurance case reporting request; extracting the customer information and case condition information in the case data; obtaining a customer type matched with thecustomer information; determining corresponding car insurance surveying modes according to the case condition information and the customer type, wherein the car insurance surveying modes comprise online surveying and manual onsite surveying; and carrying out the surveying of the car insurance case according to the corresponding car insurance surveying modes. The method and device provided by theinvention achieve a purpose that no all cases need to be surveyed on site, can effectively improve the car insurance surveying efficiency, and greatly reduces the manpower consumption and cost.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a method and device for investigating vehicle insurance. Background technique [0002] Auto insurance, that is, motor vehicle insurance, is a kind of transportation insurance that takes the motor vehicle itself and its third party liability as insurance signs. When an accident occurs that causes damage to a vehicle that has purchased auto insurance, the insurance company needs to compensate the policyholder a certain amount according to the degree of damage to the vehicle. In the traditional method, after a vehicle accident occurs, the policyholder needs to report the case to the insurance company. After the insurance company accepts the report, it will send a special investigator to the scene of the crime to conduct on-site investigation on the occurrence of the vehicle accident. Relevant evidence is used to carry out work such as vehicle transportation and damage determinati...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/10G06F17/30
CPCG06F16/242G06F16/7867G06Q10/103
Inventor 张发友陈宗阳张岳江
Owner PING AN TECH (SHENZHEN) CO LTD
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