Remote sales intelligent reminding information sending method and device, medium and electronic device

Abstract

The invention discloses a remote sales intelligent reminding information sending method and device, a medium and an electronic device. The method comprises the steps of displaying an initial interfaceaccording to an input initial interface display instruction; receiving a trigger condition through the initial interface; obtaining a reminding condition corresponding to the triggering condition tobuild a condition corresponding relation table based on the reminding condition and the triggering condition; obtaining a second communication parameter value of the one or more communication parameters from the communication record; judging whether a trigger sub-condition in the trigger condition is established or not according to a comparison result of the second communication parameter value and the corresponding first communication parameter value; under the condition that all trigger sub-conditions in the trigger condition are satisfied, judging whether a reminding condition correspondingto the trigger condition acquired from the condition correspondence table is satisfied or not; and under the condition that the reminding condition is met, sending reminding information to the user.According to the method, the reminding is automatically planned for the user, so that the working process is shortened, and the service efficiency is improved.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a method, device, medium and electronic equipment for sending intelligent reminder information for remote sales. Background technique [0002] In the business process of telemarketing, agents have to communicate with many customers by phone on weekdays, and record customer identity information, purchase intentions, categories of purchased products, where the transaction is at, and call duration. Follow-up; for users whose product life has expired, further follow-up sales are required to maintain old customers. [0003] In the implementation of the existing technology, the agents have to serve many customers every month. In addition to the new customers to be developed every day, they have to judge the many customers that have been developed one by one every day, and screen out the customers that need to be developed on the day from the many customers that have been developed. ...

AI Technical Summary

Problems solved by technology

[0004] The defect of the existing technology is that there are technical obstacles in allowing the agents to be reminded in time to follow up with customers. They can only be reminded by people, which reduces business efficiency.

Images