Remote sales intelligent reminder information sending method, device, medium and electronic equipment

Abstract

The invention discloses a method, device, medium and electronic equipment for sending intelligent reminder information for remote sales. The method includes: displaying an initial interface according to an input initial interface display instruction; receiving a trigger condition through the initial interface; acquiring a reminder condition corresponding to the trigger condition, so as to build a condition correspondence table based on the reminder condition and the trigger condition; Acquiring the second communication parameter value of the one or more communication parameters from the communication record; according to the comparison result of the second communication parameter value and the corresponding first communication parameter value, judging whether the trigger sub-condition in the trigger condition is established; When all trigger sub-conditions in the above trigger conditions are established, it is judged whether the reminder condition corresponding to the trigger condition obtained from the condition correspondence table is established; when the reminder condition is established, a reminder message is sent to the user. Under this method, by automatically planning reminders for users, the workflow is shortened and business efficiency is improved.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a method, device, medium and electronic equipment for sending intelligent reminder information for remote sales. Background technique [0002] In the business process of telemarketing, agents have to communicate with many customers by phone on weekdays, and record customer identity information, purchase intentions, categories of purchased products, where the transaction is at, and call duration. Follow-up; for users whose product life has expired, further follow-up sales are required to maintain old customers. [0003] In the implementation of the existing technology, the agents have to serve many customers every month. In addition to the new customers to be developed every day, they have to judge the many customers that have been developed one by one every day, and screen out the customers that need to be developed on the day from the many customers that have been developed. ...

AI Technical Summary

Problems solved by technology

[0004] The defect of the existing technology is that there are technical obstacles in allowing the agents to be reminded in time to follow up with customers. They can only be reminded by people, which reduces business efficiency.

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