Robot alarm and session method of intelligent cloud platform

Abstract

The invention discloses a robot alarm and session method of an intelligent cloud platform. The alarm platform subscribes to the alarm theme from the service gateway and obtain real-time alarm data, the alarm platform can create and manage various alarm robots; the alarm robot, related equipment responsible for the field are responsible for personnel and managers can establish different IM groups on the intelligent cloud platform; the alarm robot is responsible for issuing alarm information and operation and maintenance information to the IM group, all personnel in the IM group are actively notified, various alarm processing processes and results are issued in the group, the personnel in the IM group send a query request to the alarm robot, and instant messaging conversation with the alarm robot is achieved. According to the invention, the alarm can be accurately pushed to a specific operation and maintenance responsible person, so that the abnormal condition of the equipment can be processed in time, the processing efficiency of the abnormal condition of the equipment, the service level of an object management and the grade of property management can be improved, the service level of the society is improved, and certain social and economic benefits can be created.

Description

technical field [0001] The invention relates to the field of intelligent device alarms, in particular to a robot alarm and conversation method on an intelligent cloud platform. Background technique [0002] In the traditional building automatic control system, the Internet of Things and other intelligent systems’ intelligent equipment alarm methods, most of the alarm information is based on the traditional tabular display of different colors according to the alarm level to alarm on the interface, and the alarm information can be queried and filtered , the manager operates on the alarm interface to confirm each alarm. [0003] This alarm method is an overview alarm method, which lacks the ability to actively report and confirm to specific property equipment managers and management personnel. It is confirmed that there is a lack of more accurate alarms to designated persons in charge, and there are characteristics of untimely and inefficient handling of alarms. When an alarm...

AI Technical Summary

Problems solved by technology

[0003] This alarm method is an overview alarm method, which lacks the ability to actively report and confirm to specific property equipment managers and management personnel. Confirmation, there is a lack of more accurate alarms to designated persons in charge, and there are characteristics of untimely and inefficient handling of alarms

When an alarm occurs, there is also a lack of a simple method to query the operating parameters of the device for confirmation, and there is no instant messaging session function

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