A service monitoring system and method

Abstract

The embodiment of the invention discloses a service monitoring system and method. The system comprises a data acquisition module, a monitoring data processing module, a log data processing module and a computing engine, the data acquisition module is used for acquiring service operation basic data and dividing monitoring data and log data from the service operation basic data; the monitoring data processing module is used for acquiring monitoring data and counting the monitoring data according to a preset statistical index to obtain a corresponding monitoring result; the log data processing module is used for acquiring log data and generating a topological graph corresponding to the single service request according to the log data, and the topological graph is used for representing a background module calling relation responding to the single service request; the calculation engine is used for obtaining a monitoring result and a topological graph and determining whether the background module has a fault or not according to the monitoring result and an alarm threshold value corresponding to the statistical index; under the condition that a fault exists, the reason of the fault is accurately positioned according to the monitoring result and the topological graph.

Description

technical field [0001] The present application relates to the technical field of information processing, and in particular to a service monitoring system and method. Background technique [0002] With the rapid development of Internet technology, various user-oriented network services emerge in an endless stream. The normal operation of these services often needs to rely on a large number of background modules. When a user calls a service on the front end, it usually triggers dozens or even hundreds of background modules. transfer. [0003] In order to ensure service quality, it is usually necessary to set up a monitoring system to monitor in real time the background modules that support service operation; specifically, the monitoring system collects the abnormal data reported by each background module that supports service operation, and reports the abnormal data reported by each background module separately. Carry out corresponding processing, and when the processing resu...

AI Technical Summary

Problems solved by technology

[0004] In practical applications, a front-end service call usually triggers several back-end modules to work together. Failure of one or more back-end modules may cause other back-end modules that work together to generate abnormal data. The background modules are independently monitored, and it is often easy to judge that the modules that have generated abnormal data are faulty, and it is impossible to determine whether each background module generates abnormal data due to its own fault or is affected by other faulty background modules.

It can be seen that the service monitoring system in the related art is still unable to accurately locate the cause of the fault

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