Response processing method and system, computer system and computer readable medium

A processing method and processor technology, which is applied in the field of data processing and can solve problems such as no solution proposed and inability to achieve complex responses.

Pending Publication Date: 2019-10-08
BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the process of realizing the disclosed concept, the inventor found at least the following problems in the prior art: the response method provided by the related technology adopts a strategy construction method that combines various response strategies in series to form a strategy chain , so the policies in the policy chain can only be executed in order, and complex responses cannot be realized
[0004] For the above-mentioned problems in related technologies, no effective solution has been proposed at present

Method used

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  • Response processing method and system, computer system and computer readable medium
  • Response processing method and system, computer system and computer readable medium
  • Response processing method and system, computer system and computer readable medium

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Embodiment Construction

[0032] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. However, it should be understood that these descriptions are only exemplary and are not intended to limit the scope of the present disclosure. In addition, in the following description, descriptions of well-known structures and technologies are omitted to avoid unnecessarily obscuring the concept of the present disclosure.

[0033] The terms used here are only for describing specific embodiments, and are not intended to limit the present disclosure. The terms "including", "including", etc. used herein indicate the existence of the described features, steps, operations and / or components, but do not exclude the existence or addition of one or more other features, steps, operations or components.

[0034] All terms (including technical and scientific terms) used herein have the meanings commonly understood by those skilled in the art, unless otherwise defined. It should be not...

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PUM

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Abstract

The invention provides a response processing method. The response processing method comprises the steps of obtaining dialogue information input by a user; obtaining a response strategy behavior tree comprising a root node, a control node, a condition node and a behavior node, the control node being used for controlling execution logic of other nodes belonging to the control node in the response strategy behavior tree; and traversing each node in the response strategy behavior tree according to preset logic based on the dialogue information so as to determine and execute a response strategy responding to the dialogue information. In addition, the invention also provides a response processing system, a computer system and a computer readable medium.

Description

Technical field [0001] The present disclosure relates to the field of data processing, and more specifically, to a response processing method and system, a computer system and a computer-readable medium. Background technique [0002] With the rapid development of artificial intelligence technology, now the Internet and more and more other industries have begun to use intelligent robots to replace manual tasks. Taking the intelligent robot response system that replaces manual customer service as an example, the process from receiving a consultation request to providing a response in the prior art can be roughly described as: the intelligent robot receives the user's consultation request, and according to the user's intent to consult In this response strategy, the corresponding response content is selected to respond, and then the entire response process is completed. [0003] In the process of realizing the concept of the present disclosure, the inventor found that there are at lea...

Claims

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Application Information

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IPC IPC(8): G06F16/332
CPCG06F16/3329
Inventor 周鑫
Owner BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD
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