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Method and device for counting first dialing progress, computer equipment and storage medium

A computer program and progress technology, applied in the field of computer information, can solve the problems of data accuracy distortion, difficulty in knowing the progress of the first call at any time, customer loss, etc., to achieve the effect of reducing the loss rate, ensuring accuracy, and avoiding loss

Pending Publication Date: 2019-10-15
CHINA PING AN PROPERTY INSURANCE CO LTD
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Problems solved by technology

In this way, it is difficult for the team leader to know the progress of the first call at any time, and the accuracy of the data will be distorted, which may lead to the loss of customers

Method used

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  • Method and device for counting first dialing progress, computer equipment and storage medium
  • Method and device for counting first dialing progress, computer equipment and storage medium
  • Method and device for counting first dialing progress, computer equipment and storage medium

Examples

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no. 4 example

[0074] In the fourth embodiment, please refer to Figure 4 , S140 in the steps of the first embodiment includes:

[0075] Step S410, obtaining the identification number of the online customer and the identification number of the offline customer in the first-call list pool.

[0076] Wherein, the identification number is an identification number (identification, ID), which means an identification number, which can be an account number or a code, but it is unique. Specifically, each online customer has a corresponding identification number that can be identified. Obtain the identification number of each offline customer from the first call list pool, and obtain the identification number of each online customer from the online customer list. The acquisition method is not limited in this embodiment.

[0077] Step S420, when the identification number of the online customer does not match the identification number of the offline customer in the first-call list pool, add the onlin...

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Abstract

The invention discloses a method and device for counting a first dialing progress, computer equipment and a storage medium. The method comprises the steps: obtaining the first dialing record of an offline customer according to the dialing record of the offline customer in an offline customer list; creating a first dialing list pool, wherein the first dialing list pool comprises offline customers corresponding to the first dialing records; obtaining online customers on the online customer list; when the online clients are not matched with the offline clients in the first dialing list pool, adding the online clients to the first dialing list pool; and counting the number of offline customers and the number of online customers in the first dialing list pool, and obtaining the total first dialing amount of the seats. According to the method and device for counting the first dialing progress, the computer and the storage medium provided by the invention, the first dialing progress can be checked in real time, and the risk point of each agent can be mastered in real time and timely guided, and the first dialing progress does not need to be known according to reports of the agents; and onthe other hand, the accuracy of the total first dialing amount data is ensured, and the loss of customers is avoided, so that the first dialing list loss rate is reduced.

Description

technical field [0001] The invention relates to the field of computer information technology, in particular to a method, device, computer equipment and storage medium for counting the progress of first dialing. Background technique [0002] The insurance recommendation method is generally to introduce insurance products to people and carry out business activities by distributing leaflets and setting up insurance product publicity points for product publicity by insurance salesmen. With the rapid development of the Internet and mobile terminals, many insurance salesmen have begun to use the phone to recommend and introduce insurance products. Followed by the need to communicate with a large number of target users, the call list has gradually evolved into a popular vocabulary in the insurance telemarketing industry, but the first call list is an indicator that the agents are unwilling but have to complete. Therefore, the team leader needs to track the progress of the first ca...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06Q40/08
CPCG06Q30/0201G06Q40/08
Inventor 李京京
Owner CHINA PING AN PROPERTY INSURANCE CO LTD
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