Method for realizing popularization and effective customer maintenance by tracking customer information
A technology for customer information and effective maintenance, applied in advertising, business, instruments, etc., can solve problems such as customer loss, large labor costs, inability to adapt to big data, complex information processing, etc., to avoid manual maintenance and avoid omissions. Effect
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
Method used
Image
Examples
Embodiment 1
[0020] Such as figure 1 As shown, a method for realizing promotion and effective customer maintenance by tracking customer information, the method includes steps:
[0021] 1) The web server tracks customer information through CRM, including historical browsing information of customers, types of products purchased in the shopping cart, and prices of purchased products, and makes statistics;
[0022] 2) According to the statistical results, customers are classified. The customer classification method is: according to the frequency of historical browsing records, compare each other, and the 1 / 3 customers with the highest frequency are marked as intended customers, and the 1 / 3 customers whose browsing frequency is lower than the intended customers are marked as ordinary customers. , the 1 / 3 customers with the lowest browsing frequency are marked as low-intention customers; customers are marked as high-value customers, general-value customers, and low-value customers according to t...
Embodiment 2
[0027] Such as figure 1 As shown, a method for realizing promotion and effective customer maintenance by tracking customer information, the method includes steps:
[0028] 1) The web server tracks customer information through CRM, including historical browsing information of customers, types of products purchased in the shopping cart, and prices of purchased products, and makes statistics;
[0029] 2) According to the statistical results, customers are classified. The customer classification method is: according to the frequency of historical browsing records, compare each other, and the 1 / 3 customers with the highest frequency are marked as intended customers, and the 1 / 3 customers whose browsing frequency is lower than the intended customers are marked as ordinary customers. , the 1 / 3 customers with the lowest browsing frequency are marked as low-intention customers; customers are marked as high-value customers, general-value customers, and low-value customers according to t...
Embodiment 3
[0034] Such as figure 1 As shown, a method for realizing promotion and effective customer maintenance by tracking customer information, the method includes steps:
[0035] 1) The web server tracks customer information through CRM, including historical browsing information of customers, types of products purchased in the shopping cart, and prices of purchased products, and makes statistics;
[0036] 2) According to the statistical results, customers are classified. The customer classification method is: according to the frequency of historical browsing records, compare each other, and the 1 / 3 customers with the highest frequency are marked as intended customers, and the 1 / 3 customers whose browsing frequency is lower than the intended customers are marked as ordinary customers. , the 1 / 3 customers with the lowest browsing frequency are marked as low-intention customers; customers are marked as high-value customers, general-value customers, and low-value customers according to t...
PUM
Abstract
Description
Claims
Application Information
- R&D Engineer
- R&D Manager
- IP Professional
- Industry Leading Data Capabilities
- Powerful AI technology
- Patent DNA Extraction
Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.
© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com