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Compensation transaction exception processing method and device, computer equipment and storage medium

An exception handling and transaction technology, applied in computing, digital data processing, and responding to errors, etc., can solve problems such as the inability of the payment system to automatically repair abnormal situations, failure of payment transactions, and impact on the efficiency of payment transactions.

Active Publication Date: 2019-12-06
ONE CONNECT SMART TECH CO LTD SHENZHEN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] During the process of processing compensation transactions in the existing compensation system, due to the instability of the network and operating environment, some abnormal situations of compensation transaction failures may occur, resulting in failure to pay normally to Corresponding to the customer's account number, which affects the efficiency of processing compensation matters
[0003]When an abnormal situation occurs, the existing compensation system cannot automatically repair the abnormal situation

Method used

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  • Compensation transaction exception processing method and device, computer equipment and storage medium
  • Compensation transaction exception processing method and device, computer equipment and storage medium
  • Compensation transaction exception processing method and device, computer equipment and storage medium

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Embodiment Construction

[0039] The following will clearly and completely describe the technical solutions in the embodiments of the present application with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0040] The flow charts shown in the drawings are just illustrations, and do not necessarily include all contents and operations / steps, nor must they be performed in the order described. For example, some operations / steps can be decomposed, combined or partly combined, so the actual order of execution may be changed according to the actual situation.

[0041] It should be understood that the terms used in the specification of this application are for the purpose of ...

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Abstract

The invention relates to the field of operation and maintenance process optimization, in particular to a compensation transaction exception processing method and device, computer equipment and a storage medium. The compensation transaction exception processing method comprises the steps: processing a compensation transaction, and issuing a first processing result of the compensation transaction toa terminal corresponding to the compensation transaction; if an exception notification message sent by the terminal and used for indicating that the first processing result is exceptional is received, outputting an exception processing notification used for notifying developers to process exceptional events according to the exception notification message; obtaining log error content input by a developer according to the exception handling notification; obtaining an operation event for processing the abnormal event by the developer, and executing the operation event; processing the compensation transaction again, and if a normal notification message which is sent by the terminal and used for indicating that the second processing result is normal is received, storing the operation event andthe log error content in an associated mode; and monitoring the system log, and if the log content corresponding to the log error content appears in the system log, executing an operation event associated with the log error content.

Description

technical field [0001] The present application relates to the field of operation and maintenance process optimization, and in particular to a method, device, computer equipment and storage medium for abnormal processing of compensation transactions. Background technique [0002] In the process of processing compensation transactions in the existing compensation system, due to the unstable network and operating environment, some abnormal situations of compensation transaction failures may occur, resulting in the failure to normally pay compensation to the corresponding customer account, which affects the efficiency of processing compensation transactions. [0003] When an abnormal situation occurs, the existing compensation system cannot automatically repair the abnormal situation. These abnormal situations need to wait for the operator to check and find out, then feed back to the server, and the server will notify the developer to deal with it. Also, developers need to manu...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07G06F11/30G06F11/32
CPCG06F11/0766G06F11/3051G06F11/328
Inventor 何玉聪
Owner ONE CONNECT SMART TECH CO LTD SHENZHEN
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