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Conversation method and related device and equipment

A dialogue request and similarity technology, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve the problem of low accuracy of reply information

Pending Publication Date: 2020-02-14
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present invention discloses a dialogue method and related devices and equipment, which can overcome the technical problem of low accuracy of reply information given in the prior art for highly subjective questions, so as to optimize chat dialogue and improve the accuracy of answers

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  • Conversation method and related device and equipment
  • Conversation method and related device and equipment
  • Conversation method and related device and equipment

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Embodiment Construction

[0072] The embodiment of the invention discloses a dialogue method and device for optimizing chat dialogue information. The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the drawings in the embodiments of the present invention. Apparently, the described embodiments are only some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0073] It should be noted that the terms used in the embodiments of the present invention are only for the purpose of describing specific embodiments, rather than limiting the present invention. As used in the embodiments of the present invention and the appended claims, the singular forms "a", "said" and "the" are also intended to include the plu...

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Abstract

The embodiment of the invention discloses a dialogue method, a related device and equipment. According to the dialogue method, first response information corresponding to a set question is preset in aquestion and answer database. After the server receives a dialogue request sent by the first terminal for the first question, a question similar to the first question of the dialogue request is preferentially matched from the question and answer database, and first response information corresponding to the matched question is returned to the first terminal. When the question similar to the firstquestion is not matched, the QA system is used for generating the response information for the first question, the chat conversation process is optimized through the method, and the accuracy of the response information is improved.

Description

technical field [0001] The embodiments of the present application relate to the technical field of artificial intelligence, and in particular to a dialogue method and related devices and equipment. Background technique [0002] With the continuous development of the field of artificial intelligence, the frequency of interaction between people and smart devices is also increasing day by day. The advancement of smart devices continues to enrich people's lives, and the processing and feedback of information is the key to artificial intelligence technology. [0003] At present, in the field of chatting dialogue robots, the processing of acquired information mainly depends on the parametric evaluation system. According to the objective and parametric analysis and comparison of the input information, the appropriate information is matched in the knowledge base, so that the Users get corresponding feedback. However, in the field of small talk dialogue, it is difficult for a questi...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332
CPCG06F16/3329
Inventor 潘伟洲
Owner TENCENT TECH (SHENZHEN) CO LTD