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A user authentication processing method and device

A processing method and user verification technology, applied in the field of devices, electronic equipment and storage media, and user verification processing methods, can solve problems such as lack of technical solutions, user verification failure, and inaccurate personal information, so as to improve the accuracy of verification , the effect of improving efficiency

Active Publication Date: 2022-05-27
TENCENT CLOUD COMPUTING BEIJING CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, during the call, the user can easily cause the personal information obtained by the customer service to be inaccurate through dictation, so that the user verification fails
Therefore, how to accurately and efficiently verify the user's personal information, related technologies lack effective solutions

Method used

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  • A user authentication processing method and device
  • A user authentication processing method and device
  • A user authentication processing method and device

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Embodiment Construction

[0049] In order to make the purpose, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail below with reference to the accompanying drawings. All other embodiments obtained under the premise of creative work fall within the protection scope of the present invention.

[0050] In the following description, reference is made to "some embodiments" which describe a subset of all possible embodiments, but it is understood that "some embodiments" can be the same or a different subset of all possible embodiments, and Can be combined with each other without conflict.

[0051]In the following description, the term "first\second" involved is only to distinguish similar objects, and does not represent a specific ordering of objects. It is understood that "first\second" can be used when permitted. The specific order or sequence is interchanged to enable the embodiments of the invention described herein to be practice...

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Abstract

The present invention provides a user verification processing method, device, electronic equipment, and storage medium; the method includes: a server receives a query request sent by a user terminal; sends guidance information to the user terminal, so that the user terminal according to the Guidance information, obtaining a code obtained by the server based on the conversion of the user account and having a higher recognition rate than the user account; receiving a code corresponding to the user account sent by the user terminal; The validity of the account is verified; when the verification of the user account is passed, the service matching the query request in the server is sent to the user terminal. Through the present invention, user information can be verified efficiently and accurately.

Description

technical field [0001] The present invention relates to network security technology, in particular to a user authentication processing method, device, electronic device and storage medium. Background technique [0002] Current service systems (eg, telephone customer service systems) generally use customer service to communicate with users, and verify users' identities by asking users for personal information, such as mobile phone numbers, ID numbers, names, bank card numbers, and passwords. However, during the call, the user's oral method can easily cause the personal information obtained by the customer service to be inaccurate, resulting in user verification failure. Therefore, how to accurately and efficiently verify the user's personal information, the related technology lacks an effective solution. SUMMARY OF THE INVENTION [0003] Embodiments of the present invention provide a user verification processing method, device, electronic device, and storage medium, which ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L9/40
CPCH04L63/12H04L63/0807
Inventor 孙伟
Owner TENCENT CLOUD COMPUTING BEIJING CO LTD