Intelligent sorting and delivery system based on customer priority evaluation

An intelligent sorting and prioritization technology, applied in the field of delivery system, can solve the problems of low customer satisfaction, low efficiency, and loss of key customers, so as to reduce the loss of key customers, make full use of resources, and improve satisfaction

Pending Publication Date: 2020-04-28
YTO EXPRESS CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, the express delivery industry has a large volume of goods, many customers, and relatively few express salespersons. The efficiency of handling a large number of express deliveries every day is low
At the same time, express ...

Method used

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  • Intelligent sorting and delivery system based on customer priority evaluation
  • Intelligent sorting and delivery system based on customer priority evaluation

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Embodiment Construction

[0022] The present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments. Note that the aspects described below in conjunction with the drawings and specific embodiments are only exemplary, and should not be construed as limiting the protection scope of the present invention.

[0023] figure 1 It shows the structure of an embodiment of the intelligent sorting and dispatching system based on customer priority evaluation of the present invention. See figure 1 , The system of this embodiment includes: a customer evaluation module, a customer database module, a transmitter, a sensor, and a sorting robot. The customer evaluation module, the customer database module, the transmitter, the sensor, and the sorting robot establish data connections in sequence.

[0024] Customer database module, used to store customer information data, customer information includes but not limited to: customer name, customer phone number, cu...

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Abstract

The invention discloses an intelligent sorting and delivery system based on customer priority evaluation, which can save time and manpower and improve the satisfaction of high-quality customers. According to the technical scheme, the system comprises the following parts: a client database module used for storing client information data; a client evaluation module that is used for obtaining clientinformation of the client database module, obtaining score data of each client based on the client information, determining cargo priorities according to the score data of each client, and taking thecargo priorities as cargo sorting data; a transmitter that is used for transmitting customer scores and cargo sorting data to the sensor; a sensor that is installed on the goods and is in real-time butt joint with the data of the customer evaluation module through the transmitter, so goods sorting data is collected from the installed goods, and the priority of each piece of goods is obtained; anda sorting robot that is used for automatically sorting all the cargos according to the priority of each cargo acquired by the sensor.

Description

technical field [0001] The invention relates to a delivery system for express delivery sites, in particular to an intelligent sorting delivery system based on customer priority evaluation. Background technique [0002] At present, the express delivery industry has a large volume of goods, a large number of customers, and relatively few express salespersons. The efficiency of handling a large number of express deliveries every day is low. At the same time, express delivery is almost regardless of customer level, and is generally "blind delivery", which not only leads to waste of resources and low efficiency, but also leads to lower satisfaction of "big customers", which will lead to the loss of big customers. Contents of the invention [0003] A brief summary of one or more aspects is presented below to provide a basic understanding of these aspects. This summary is not an exhaustive overview of all contemplated aspects and is intended to neither identify key or critical e...

Claims

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Application Information

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IPC IPC(8): G06Q10/08G06Q10/06G06Q30/02
CPCG06Q10/083G06Q10/06316G06Q30/0201
Inventor 蒯云张春月邓英祥
Owner YTO EXPRESS CO LTD
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