Unlock instant, AI-driven research and patent intelligence for your innovation.

Knowledge determination method and device for test service

A technology for determining methods and knowledge, which is applied in the field of knowledge determination for testing services, can solve problems such as increased labor costs, unsatisfactory work efficiency, and different test managers, so as to reduce labor costs, reduce manual repetitive work, and improve motivation. Effect

Pending Publication Date: 2020-05-05
BANK OF CHINA
View PDF4 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, due to the large number of branches and the different test managers for each project in each branch, and the possible replacement of test managers, the branch management and control contacts set up by the head office need to explain the test application process repeatedly, which not only increases manpower cost, and work efficiency is not ideal

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Knowledge determination method and device for test service
  • Knowledge determination method and device for test service
  • Knowledge determination method and device for test service

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0054] Embodiments of the present application are described below in conjunction with the accompanying drawings.

[0055] When the branch develops test services based on the products of the head office, the branch management and control contacts set up by the head office are required to promote and solve problems. However, due to the large number of branches and the different test managers for each project in each branch, and the possible replacement of test managers, the branch management and control contacts set up by the head office need to explain the test application process repeatedly, which not only increases labor costs , and the work efficiency is not ideal.

[0056] To this end, the embodiment of the present application provides a knowledge determination method and device for testing services, and introduces a branch testing service robot system including a robot module and a knowledge base, so that the branch can understand the product situation of the head office i...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The embodiment of the invention discloses a knowledge determination method and device for a test service. The method comprises the steps of obtaining questioning content for the test service; performing text analysis on the questioning content, and determining a corresponding questioning keyword combination; determining answer knowledge matched with the questioning keyword combination from a knowledge base related to the test service; and returning the answer knowledge as an answer corresponding to the questioning content. Therefore, related problems of the test service can be automatically replied at any time through matching of the knowledge base, manual repeated work is reduced, the labor cost is reduced, and the pushing and solving efficiency of the test service is improved.

Description

technical field [0001] The present application relates to the field of data processing, in particular to a method and device for determining knowledge for testing services. Background technique [0002] Under the existing information technology system of the bank's head office and branches, the head office products are responsible for the development and testing of general-purpose business products for the whole bank, such as core banking systems, mobile banking smart counters and other channel products. Branches independently propose product requirements, such as docking with local enterprises and institutions, and develop and test corresponding branch-specific systems. [0003] During the development and testing process of the branch's characteristic system, it will inevitably involve related products of the head office. In this case, the relevant testing process needs the testing support of the head office's product environment, data, technology and other aspects. The te...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/33G06F16/36
CPCG06F16/3329G06F16/3344G06F16/36
Inventor 朱志宇王安定朱勇梁亮李婷姝何欣张珍汪思琪霍思云岳茹霞郭群
Owner BANK OF CHINA