Job task allocation method and device and storage medium
A technology of job task and assignment method, applied in the field of job task assignment, can solve problems such as affecting customer experience, overdue processing of job tasks, and inability to effectively assign job tasks to staff, etc.
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Embodiment 1
[0020] According to this embodiment, a method for allocating job tasks is also provided. It should be noted that the steps shown in the flow charts of the accompanying drawings can be executed in a computer system such as a set of computer-executable instructions, and, although in The flowcharts show a logical order, but in some cases the steps shown or described may be performed in an order different from that shown or described herein.
[0021] The method embodiments provided in this embodiment can be executed in mobile terminals, computer terminals, servers or similar computing devices. figure 1 A block diagram of a hardware structure of a computing device for implementing a method for allocating job tasks is shown. Such as figure 1 As shown, the computing device may include one or more processors (processors may include but not limited to processing devices such as microprocessors MCUs or programmable logic devices FPGAs), memory for storing data, and memory for communica...
Embodiment 2
[0136] Figure 4 A device 400 for allocating job tasks according to this embodiment is shown, and the device 400 corresponds to the method according to the first aspect of Embodiment 1. refer to Figure 4 As shown, the device 400 includes: an acquisition module 410, configured to acquire job tasks to be assigned and attribute information of job tasks to be assigned; a first assignment module 420, used to search for job tasks in the job team according to the attribute information of job tasks to be assigned The sub-job team that matches the job task to be assigned assigns the job task to be assigned to the matched sub-job team; and the second assignment module 430 is used to search in the sub-job team according to the attribute information of the job task to be assigned The operator who matches the job task to be assigned, assigns the job task to be assigned to the matched operator.
[0137]Optionally, in the case that there are multiple operators in the sub-work team that ma...
Embodiment 3
[0146] Figure 5 A device 500 for allocating job tasks according to this embodiment is shown, and the device 500 corresponds to the method according to the first aspect of Embodiment 1. refer to Figure 5 As shown, the device 500 includes: a processor 510; and a memory 520, connected to the processor 510, for providing the processor 510 with an instruction for processing the following processing steps: acquiring job tasks to be assigned and attribute information of the job tasks to be assigned; According to the attribute information of the job task to be assigned, search for the sub-job team that matches the job task to be assigned in the job team, and assign the job task to be assigned to the matched sub-job team; and according to the attribute information of the job task to be assigned, Search the sub-job team for operators that match the tasks to be assigned, and assign the tasks to be assigned to the matched operators.
[0147] Optionally, when there are multiple operato...
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