Broadband service handling method and system

A broadband service and broadband technology, applied in the field of broadband service processing, can solve the problems of low user processing experience, low processing efficiency, and inability to respond quickly, and achieve the effect of improving business processing efficiency and avoiding input errors.

Pending Publication Date: 2021-03-05
北京思特奇信息技术股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Therefore, in the prior art, to handle a broadband service, a lot of information needs to be entered or selected at the front end, the workload is heavy, and it is impossible to respond quickly, resulting in low processing efficiency and prone to entry errors
In the end, it leads to repeated or multiple business transactions, and the user's processing experience is low

Method used

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  • Broadband service handling method and system
  • Broadband service handling method and system
  • Broadband service handling method and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0057] Such as figure 2 As shown, this embodiment provides a method for handling broadband services according to the attribute constraint configuration table:

[0058] Step 201: Using the first dimension, match the first execution method in decision-making. Specifically, the first dimension matches rule packages and decisions in sequence. The first dimension and the first execution method can be preset in the decision, and the first execution method is matched and executed through the first dimension.

[0059] Step 202: Based on the first execution method, obtain the value of the second dimension from the attribute constraint configuration table. In the attribute constraint configuration table, preset the values ​​of the first dimension and the second dimension. That is, based on the first execution method, the value of the second dimension is obtained with the first dimension as the matching condition.

[0060] Step 203: According to the second dimension, generate data f...

Embodiment 2

[0069] This embodiment provides a method for on-site broadband installation.

[0070] Such as Figure 4 As shown, the first dimension is the installation address, the second dimension is the access terminal equipment, and the method of on-site broadband installation:

[0071] Step 401: Match the broadband installation rule package according to the installation address.

[0072] Step 402: Match an installation decision according to the broadband installation rule package.

[0073] Step 403: Using the installation address as a condition, match the access mode to the installation address in the installation decision.

[0074] Step 404: Based on the access method, arrange construction personnel to carry corresponding access terminal equipment to the installation site for construction.

[0075] Usually broadband access methods include: FTTB, ADSL, etc. Different access methods require different access terminal devices, such as optical modem or ADSL modem, and the access method i...

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PUM

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Abstract

The invention discloses a broadband business handling method and system, and the method comprises the steps: constructing business dimensions which comprise a first dimension and a second dimension according to broadband business; acquiring a first dimension, and matching a rule packet according to the first dimension; matching a decision according to the rule packet; and according to the first dimension and the decision, obtaining a second dimension, and generating data for handling the corresponding business. Through the preset rule package and the decision, the rule package and the decisionare matched through the first dimension, the decision obtains the second dimension and the value of the second dimension according to the first dimension, the data for handling the corresponding business is generated according to the first dimension and the second dimension, and the step of inputting the second dimension is reduced by establishing the correlation between the first dimension and the second dimension. Therefore, the business handling efficiency is improved, and the second dimension input error can be avoided.

Description

technical field [0001] The present invention relates to the technical field of communications, in particular to a method and system for handling broadband services. Background technique [0002] The broadband service is a high-speed Internet access service provided for users. Users can access the broadband network through ADSL or optical fiber to realize high-speed Internet surfing. Broadband services are characterized by diversity, with rich and varied business content and forms, and equipment is not limited to mobile terminals, such as broadband access, tariffs, bandwidth, installation addresses, terminal equipment, ONU models, etc. Therefore, in the prior art, to handle a broadband service, a lot of information needs to be entered or selected at the front end, the workload is heavy, and quick response is not possible, resulting in low processing efficiency and prone to entry errors. In the end, it leads to repeated or multiple business transactions, and the user's proces...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/901G06F16/903G06F16/907G06F16/909G06Q10/06G06Q10/10G06Q50/30
CPCG06Q10/0631G06Q10/06311G06Q10/103G06Q50/30G06F16/901G06F16/903G06F16/907G06F16/909
Inventor 徐建国
Owner 北京思特奇信息技术股份有限公司
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