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Intelligent waiting information system and method based on WeChat public platform

A WeChat public platform and waiting technology, applied in the field of WeChat, can solve problems such as missed calling time, poor flexibility, and low system efficiency, and achieve the effects of solving low efficiency, solving poor flexibility, and improving efficiency and flexibility

Pending Publication Date: 2021-06-04
读书郎教育科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, there are deficiencies in this system. The system can only be set based on the office site, that is, the acceptor must go to the above-mentioned place to get a number and line up on the spot. In this way, the acceptor will wait for a long time, but if the acceptor is not on site. It is impossible to know the real-time on-site queuing situation, and it is easy to miss the call time, resulting in low efficiency and poor flexibility of the system

Method used

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Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0023] This embodiment provides an intelligent queuing information system based on the WeChat public platform, including:

[0024] Server: used to receive the queuing request messages sent by the on-site waiting terminals of each office and the queuing request messages sent by the user's mobile terminal through the WeChat public platform, and sort the queuing request messages of the same office in chronological order , generate queuing status information, and then reply the user's queuing number to the corresponding on-site waiting terminal or WeChat public platform; the queuing number request message sent by the WeChat public platform includes the user's WeChat account information and corresponding office; used for The number request message sent through the WeChat public platform, when a user's number meets the preset calling number reminder conditions, the number calling reminder message is sent to the corresponding user's mobile terminal through the WeChat public platform; ...

Embodiment 2

[0034] This embodiment provides a method for using the system described in Embodiment 1, the specific process is:

[0035] The user sends a reservation message to the WeChat public platform through a mobile terminal, and the reservation message contains the information of the office, and the WeChat public platform combines the reservation message with the user's WeChat account information to generate a queue request message and send it to the server; the on-site waiting terminals of each office also Send the number request message received on site to the server;

[0036] The server continues to receive the queuing request messages sent by the on-site waiting terminals of each office and the queuing request messages sent by the user's mobile terminal through the WeChat public platform, and sorts the queuing request messages of the same office in chronological order to generate Queuing status information, and then send the user's queuing number to the corresponding on-site waiti...

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PUM

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Abstract

The invention discloses an intelligent waiting information system and method based on a WeChat official platform, a server receives a queuing request message sent by a mobile terminal through the WeChat official platform, and when a number calling reminding condition is met, the server sends a number calling reminding message to the mobile terminal through the WeChat official platform. The user can check the queuing progress in real time through WeChat even if the user is not on site, and can also use the WeChat public platform function to query more information of business handling, so that the problems of low efficiency and poor flexibility of the waiting system in the prior art are solved, and the efficiency and the flexibility of the waiting system are improved.

Description

technical field [0001] The invention relates to the technical field of WeChat, in particular to an intelligent waiting information system based on the WeChat public platform. Background technique [0002] At present, many places like hospitals and banks have set up a system for queuing up with numbers. The system is realized by queuing up to get the number and calling the number. The intelligent waiting terminal prints the number to be taken to the user, and sends the order to the server. After receiving the command sent by the staff through the number-calling terminal, the server pushes the message and broadcasts the number-calling message, so that the number-calling Users conduct their business. However, there are deficiencies in this system. The system can only be set based on the office site, that is, the acceptor must go to the above-mentioned place to get a number and line up on the spot. In this way, the acceptor will wait for a long time, but if the acceptor is not ...

Claims

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Application Information

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IPC IPC(8): H04L12/58G07C11/00
CPCH04L51/046G07C11/00G07C2011/04Y02D30/70
Inventor 郑兴堂
Owner 读书郎教育科技有限公司