Offline behavior instant evaluation method and system

Abstract

Aiming at the technical problems in the prior art, the invention provides an offline behavior instant evaluation method and system. The method comprises the following steps that: a service provider carries a service terminal, a client carries a client terminal, when the service provider enables the service terminal to approach the client, the service terminal generates an independent service identifier, and the service identifier is sent to client terminal by means of wireless communication; after receiving the service identifier, the client terminal is connected to the server, verifies the service identifier and generates a notification message at the client terminal; and a client opens a UI for evaluation and feedback at the client terminal through the notification message, and after the evaluation and the feedback are left on the UI, the client terminal uploads the evaluation and the feedback to the server to complete the service evaluation. The offline service behavior can be evaluated and fed back timely, effectively and truly, and management and operation analysis can be facilitated.

Description

technical field [0001] The invention relates to the field of service evaluation systems, in particular to a method and system for instant feedback and evaluation of offline behaviors. Background technique [0002] Existing technologies lack timely evaluation and feedback of offline behaviors. The evaluation feedback of online behavior is more popular, such as the evaluation feedback of a certain treasure shopping. Feedback on offline behavior is inconvenient and not popular. For example, the feedback of Dianping requires users to have a certain enthusiasm to leave feedback online afterwards, but it is not easy to guarantee timeliness when it is real. [0003] And there is no relevant technology that can effectively solve the problem of offline real-time evaluation. A similar example is Dianping, which is an online platform for comprehensive evaluation of merchants afterwards. The problems of this type of platform are: first, it is not timely and inconvenient. Users need t...

AI Technical Summary

Problems solved by technology

Feedback on offline behavior is inconvenient and not popular

For example, the feedback of Dianping requires users to have a certain enthusiasm to leave feedback online afterwards, but it is not easy to guarantee timeliness when it is real.

[0003] And now there is no relevant technology that can effectively solve the problem of offline real-time evaluation. Similar ones, such as Dianping, are an online platform for comprehensive evaluation of merchants afterwards.

The problems of this type of platform are: first, it is not timely and inconvenient, and users need to log in to the platform to evaluate merchants afterwards, which requires users to have certain enthusiasm and certain rewards

The second is that the authenticity and reliability cannot be well guaranteed. Users may leave comments without consumption, which makes the behavior of swiping comments or malicious comments left by competitors prevail.

The third is that the evaluation is not microscopic enough. For example, it is difficult for a restaurant to find through feedback that those waiters provide good service and those who do not provide good service, and cannot effectively improve service quality.

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