A method and system for managing customer files based on face recognition

Abstract

The invention provides a customer file management method and system based on face recognition. Wherein, the method includes: S1, receiving the video image of the customer in the monitoring area captured by the distributed camera; S2, performing face recognition on the customer based on the video image to obtain the identity information of the customer; S3, based on The identity information is matched and calculated in the database to obtain the corresponding customer file; S4, analyzing the activity characteristics of the customer in the monitoring area based on the video image; S5, determining the customer based on the activity characteristics The receiving terminal of the file. The solution of the present invention can quickly match the customer's customer file from the database based on the face recognition technology, and can also push the customer file to a suitable terminal based on the customer's activity characteristics, reducing the manual input and file retrieval operations of business personnel , Improve the efficiency of the file management system and the customer's consumption experience.

Description

technical field [0001] The invention relates to the technical field of traffic incident detection, in particular to a face recognition-based customer file management method, system, electronic equipment and computer storage medium. Background technique [0002] With the advancement of science and technology, more and more merchants have begun to use electronic means to manage customer file information. Compared with paper customer files, electronic customer files have huge advantages in the management and maintenance of retrieval, retrieval, and modification. Advantage. However, the above-mentioned electronic customer file management method still relies heavily on manpower. For example, when a customer enters the venue, it still needs to be manually input by business personnel or the customer manually swipes the card or actively swipes the face to make the system call out the corresponding customer file, so as to provide corresponding services. It can be seen that the exis...

AI Technical Summary

Problems solved by technology

However, the above-mentioned electronic customer file management method still relies heavily on manpower. For example, when a customer enters the venue, it still needs to be manually input by business personnel or the customer manually swipes the card or actively swipes the face to make the system call out the corresponding customer file, so as to provide corresponding service

It can be seen that the existing electronic customer file management method is mainly reflected in the change of the storage method compared with the traditional paper file, but still relies on manpower for input and output, which cannot meet the increasing automation of users. demand, poor user experience

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