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Logistics information processing method and device, storage medium and electronic equipment

An information processing method and logistics information technology, applied in logistics, data processing applications, electronic digital data processing, etc., can solve problems such as inconsistency and untimely abnormal processing, so as to improve satisfaction, speed up processing, and avoid labor costs. and the wasteful effect of processing costs

Pending Publication Date: 2022-03-18
BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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AI Technical Summary

Problems solved by technology

[0006] The purpose of the present disclosure is to provide a logistics information processing method, a logistics information processing device, a computer-readable storage medium, and an electronic device, so as to overcome the untimely and inconsistent exception handling caused by the limitations of related technologies at least to a certain extent technical problem

Method used

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  • Logistics information processing method and device, storage medium and electronic equipment
  • Logistics information processing method and device, storage medium and electronic equipment
  • Logistics information processing method and device, storage medium and electronic equipment

Examples

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Embodiment Construction

[0065] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of example embodiments to those skilled in the art. The described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided in order to give a thorough understanding of embodiments of the present disclosure. However, those skilled in the art will appreciate that the technical solutions of the present disclosure may be practiced without one or more of the specific details being omitted, or other methods, components, devices, steps, etc. may be adopted. In other instances, well-known technical solution...

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Abstract

The invention belongs to the technical field of computers, and relates to a logistics information processing method and device, a storage medium and electronic equipment. The method comprises the following steps: acquiring initial logistics information, and performing abnormal identification processing on the initial logistics information to obtain abnormal logistics information; performing reason labeling processing on the abnormal logistics information to obtain abnormal reason information, and performing event integration processing on the abnormal logistics information to obtain an abnormal event number of the abnormal logistics information; and performing exception level query on the exception event number, the exception reason information and the exception logistics information to obtain an exception level of the exception logistics information, and pushing the exception logistics information according to the exception level. The logistics information is monitored in a unified mode, the abnormal logistics information is kept understood and mastered in a unified mode, the processing efficiency of processing personnel is improved, the abnormal logistics information is intervened and remedied in time, and the logistics information processing mode is suitable for all business scenes of logistics and has extremely high expansibility.

Description

technical field [0001] The disclosure relates to the field of computer technology, and in particular to a logistics information processing method, a logistics information processing device, a computer-readable storage medium, and electronic equipment. Background technique [0002] At present, each logistics group, as well as the region and theater of the logistics group have abnormal monitoring, and each business line also has monitoring indicators. However, most abnormal monitoring is managed after the event, and timely intervention and resolution cannot be achieved. [0003] Therefore, when there are abnormal situations such as delays in timeliness, irregular operations, abnormal reporting, and abnormal customer complaints in logistics, unified management and control cannot be achieved, and managers lack quantitative data, and cannot dispatch front-line agencies in real time to intervene and solve abnormalities. before customer complaints. At the same time, multi-departm...

Claims

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Application Information

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IPC IPC(8): G06F11/30G06Q10/08
CPCG06F11/3082G06F11/3093G06Q10/083
Inventor 张威涛
Owner BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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