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One-stop clinical support and service method and system

A service method and one-stop technology, applied in the field of one-stop clinical support and service methods and systems, can solve the problems of low matching accuracy and matching efficiency of clinical service nurses, unreasonable deployment of clinical services, etc., and improve clinical nursing Work efficiency and patient satisfaction, improve accuracy and matching efficiency, ensure the effect of rational allocation

Pending Publication Date: 2022-07-26
SHANDONG PROVINCIAL HOSPITAL AFFILIATED TO SHANDONG FIRST MEDICAL UNIVERSITY
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] By providing a one-stop clinical support and service method and system, this application solves the technical problem of low matching accuracy and matching efficiency of clinical service nurses in the prior art, which leads to unreasonable deployment of clinical services, and achieves the goal of collecting data from patients. Intelligent service matching is required for information and nursing staff evaluation information, improving the accuracy and efficiency of nursing matching, ensuring the rationality of clinical service deployment, and improving the technical effect of clinical nursing work efficiency and patient satisfaction

Method used

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  • One-stop clinical support and service method and system
  • One-stop clinical support and service method and system

Examples

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Embodiment 1

[0018] like figure 1 As shown, the present application provides a one-stop clinical support and service method comprising:

[0019] Step S100: collecting and obtaining patient demand information by integrating the clinical service module;

[0020] Specifically, the one-stop clinical service integrates the functions of the original clinical center service desk and the outpatient consultation, triage, consultation, appointment, health education, and convenience services scattered at various windows into one, providing patients with "convenient and convenient services". The one-stop service of ", fast and excellent", the overall optimization of the process is expected to achieve the effect of allowing patients to "run at most once and ask at most once", so that patients who come to the hospital can solve various problems encountered in the process of medical treatment in the one-stop service area. kind of problem.

[0021] The integrated clinical service module is an intelligen...

Embodiment 2

[0072] Based on the same inventive concept as the one-stop clinical support and service method in the foregoing embodiment, the present invention also provides a one-stop clinical support and service system, such as Figure 4 As shown, the system includes:

[0073] The data collection module 11 is used to collect and obtain patient demand information by integrating the clinical service module;

[0074] A feature analysis module 12, configured to perform feature analysis on the patient demand information to obtain nursing demand attribute information;

[0075] a personnel information collection module 13, configured to obtain a set of nursing personnel information based on the integrated clinical service module;

[0076] a nursing evaluation module 14, configured to obtain a nursing staff evaluation information set according to the nursing staff information set;

[0077] The model output module 15 is configured to input the nursing requirement attribute information and the set ...

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Abstract

The invention discloses a one-stop clinical support and service method and system, and relates to the technical field of artificial intelligence, and the method comprises the steps: collecting and obtaining patient demand information through an integrated clinical service module; performing feature analysis on the patient demand information to obtain nursing requirement attribute information; acquiring a nursing personnel information set; obtaining a nurse evaluation information set according to the nurse information set; inputting the nursing requirement attribute information and the nurse evaluation information set into a clinical service matching model to obtain a clinical matching nurse information set; and when a conflict factor occurs in the nursing work task information, clinical service deployment management is carried out based on a nursing adaptation matching rule. The technical effects that intelligent service matching is carried out through the patient collection requirement information and the nurse evaluation information, the nursing matching accuracy and matching efficiency are improved, the clinical service allocation reasonability is guaranteed, and then the clinical nursing work efficiency and the patient satisfaction degree are improved are achieved.

Description

technical field [0001] The invention relates to the field of artificial intelligence, in particular to a one-stop clinical support and service method and system. Background technique [0002] One-stop clinical service is to integrate the functions of the original clinical center service desk and the outpatient consultation, triage, consultation, appointment, health education, and convenience services scattered in various windows, providing patients with "convenient, fast, fast, and excellent". "One-stop service, the overall optimization of the process is expected to achieve the effect of allowing patients to "run at most once and ask at most once", so that patients who come to the hospital can solve various problems encountered in the process of medical treatment in the one-stop service area. [0003] However, the matching accuracy and matching efficiency of nursing staff of clinical services in the prior art are low, which leads to the technical problem of unreasonable depl...

Claims

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Application Information

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IPC IPC(8): G16H40/20G06Q10/06
CPCG16H40/20G06Q10/06311
Inventor 宋心红丁艳张琰
Owner SHANDONG PROVINCIAL HOSPITAL AFFILIATED TO SHANDONG FIRST MEDICAL UNIVERSITY
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