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Queue number surveillance

A numbering and output queuing technology, applied in data processing applications, inspection devices, instruments, etc., can solve problems such as missing queuing numbers

Inactive Publication Date: 2004-05-05
AB AURORA INVEST
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In both cases, the customer runs the risk that when he returns to the counter, the queue number he was given has been missed and he must get a new queue number later

Method used

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Embodiment Construction

[0014] In the following description, specific details are given for purposes of illustration and not limitation, such as specific techniques and applications, in order to provide a thorough understanding of the present invention. However, it will be apparent to those skilled in the art that the invention may be practiced in other embodiments that deviate from these specific details. In other instances, detailed descriptions of well-known methods and devices are omitted so as not to obscure the description of the present invention with unnecessary detail.

[0015] now refer to figure 1 A first embodiment of the present invention will be described in detail.

[0016] The queuing number allocator 1 includes a display 2 for displaying an estimated queuing time until service is performed, and a button 3 for controlling a queuing ticket output device 4 such as a printer. Anyone who presses the button 3 can print the queuing ticket by the printer, or output the queuing ticket by a ...

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PUM

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Abstract

The present invention relates to an arrangement and a method, respectively, for surveillance of queue numbers when serving said queue numbers sequentially, comprising: an input device (3; 8), an output device (4) controlled by said input device for outputting a queue number on a queue number ticket, a registration device (5) for receiving a telephone number and a queue number or a point of time associated to a queue number, and a call device (5) for calling said telephone number when said queue number is estimated to be served within a predetermined period of time.

Description

technical field [0001] The present invention relates generally to sequential servicing, and more particularly to an apparatus and method for sequential servicing of queue numbers. Background technique [0002] In many public service establishments, such as post offices and banks, and in manual services when checking in at places such as airports, or in departments of shopping malls with, for example, cheese and gourmet counters, there are often queues that allow customers to be served in order system. With the queue numbering system, there is no need to restrict customers to stand in a line to queue, customers can sit down, or otherwise do their own things until it is the customer's turn to receive service. [0003] It will also occur that the mall has the system display the estimated time until the most recently taken queue number is serviced. Customers can use this time to do their own other things without physically queuing and checking which number will be served. For...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/10G07C7/00G07C11/00
CPCG07C11/00G07C2011/04
Inventor 卡尔·莱永胡武德
Owner AB AURORA INVEST