Real-time information technology environments

Abstract

Real-time data of business applications of an Information Technology environment is monitored to obtain information to be used in managing the environment. A business application includes processing collectively performed by a plurality of components of the environment. A component includes one or more resources, and therefore, in one example, the real-time data being monitored is associated with those resources.

Description

TECHNICAL FIELD[0001]This invention relates, in general, to managing customer environments to provide support for business resiliency, and in particular, to monitoring aspects of the environment to facilitate management thereof.BACKGROUND OF THE INVENTION[0002]Today, customers attempt to manually manage and align their availability management with their information technology (IT) infrastructure. Changes in either business needs or the underlying infrastructure are often not captured in a timely manner and require considerable rework, leading to an inflexible environment.[0003]Often high availability solutions and disaster recovery technologies are handled via a number of disparate point products that target specific scopes of failure, platforms or applications. Integrating these solutions into an end-to-end solution is a complex task left to the customer, with results being either proprietary and very specific, or unsuccessful.[0004]Customers do not have the tools and infrastructur...

AI Technical Summary

Benefits of technology

The patent text describes a need for a system that can manage an IT environment by monitoring real-time data from business applications and using that information to manage various aspects of the environment. The invention provides a computer-implemented method to achieve this goal. The technical effect of the invention is to enable real-time monitoring and management of IT environments, which can improve efficiency and reliability.

Problems solved by technology

Changes in either business needs or the underlying infrastructure are often not captured in a timely manner and require considerable rework, leading to an inflexible environment.

Integrating these solutions into an end-to-end solution is a complex task left to the customer, with results being either proprietary and very specific, or unsuccessful.

As a result, more drastic and costly actions may be taken (such as a site switch) when other options (such as disabling a set of applications or users) could have been offered, depending on business needs.

There is little predictability as to whether the desired recovery objective will be achieved, prior to time of failure.

There are only manual, labor intensive techniques to connect recovery actions with the business impact of failures and degradations.

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