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A failure voice notification device and method

A voice notification and failure technology, applied in the direction of monitoring/monitoring/test arrangement, telephone structure, etc., can solve problems such as user inconvenience, user loss, and user missed calls, so as to avoid losses and improve satisfaction

Active Publication Date: 2010-06-23
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the current maintenance of the live network, there is still a lack of effective notification means to promptly notify the user of the detected circuit failure or network failure.
This may cause users to miss important calls, cause inconvenience to users, and even cause heavy losses to users

Method used

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  • A failure voice notification device and method
  • A failure voice notification device and method
  • A failure voice notification device and method

Examples

Experimental program
Comparison scheme
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Embodiment Construction

[0042] The invention provides a fault voice notification device and method. The fault voice notification device uses the fault voice notification method, that is, selects the fault line through the control unit, and connects the user circuit unit, the voice generation unit and the TDM switching unit on the fault line, and sends out Ringing is a method to enable users to receive voice notifications, so as to achieve the purpose of notifying users in time.

[0043] Preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings.

[0044] refer to figure 1 Shown is the flowchart of the voice notification method of the present invention, and the failure voice notification method, in the maintenance of the communication network, notifies the user terminal of the failure information of the communication equipment that has failed in time, and it includes the following steps:

[0045] Step 101: receiving a fault voice notif...

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PUM

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Abstract

The invention discloses a failure voice notification device and a method, which can notify a user terminal with a failure message of faulty communication equipment. The failure voice notification device comprises a communication passage for communicating with the faulty communication equipment and receiving a failure voice notification command from the faulty communication equipment; a control unit for sending a control command after receiving the failure voice notification command transmitted from the communication passage; a relay assembly for connecting the user circuit to a user circuit to be notified; a user circuit unit for sending a ringing current to a user terminal and detecting an off-hook of the user terminal; a voice generation unit for outputting a corresponding pre-stored voice notification; and a TDM switching unit for jointing the voice notification output from the voice generation unit to the user circuit and then sending to the user terminal.

Description

technical field [0001] The invention relates to a voice notification device and method, in particular to a voice notification device and method capable of notifying a telephone user in time when a failure occurs. Background technique [0002] In the network of telecom operators, the number of ordinary telephone users is huge, and it is an important source of profit. With the upgrading of telecommunication technology and increasingly fierce competition, the profit margin of operators is showing a downward trend. The importance of service has gradually become prominent. Telecom operators must rely on high-quality services to retain old customers and try to win new customers. [0003] In the maintenance of the existing telephone network, the number of user lines is huge. In order to facilitate maintenance, more and more automatic fault detection methods are applied, which greatly improves the maintenance efficiency. However, in the current live network maintenance, there is s...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M1/02H04M3/22
Inventor 徐劲松宋慧元管燕萍
Owner ZTE CORP