Method and system for monitoring transaction channel state of self-service channel business system

[0058] See Figure 4 An implementation of the transaction channel status monitoring system of the autonomous channel business system of the present invention includes:

[0059] The receiving device 300 is used for receiving transaction flow data of a transaction channel.

[0060] The statistics device 400 is used to classify and count the transaction flow data received by the receiving device 300 to generate transaction flow statistics data, and send the transaction flow statistics data to the monitoring device, wherein the statistics device performs statistics on the transaction flow data The classification is specifically as follows: the transaction flow data is classified according to transaction channels and transaction types. The transaction channels specifically include transactions of the bank, transactions of other banks, foreign card transactions, etc., and the transaction types specifically include accounting transactions and query transactions. Wait.

[0061] The monitoring device 600 is configured to analyze the transaction flow statistics generated by the statistics device 400 to generate a transaction channel status analysis result, and display the transaction channel status of the self-service channel business system according to the transaction channel status analysis result.

[0062] See Figure 5 In another embodiment of the present invention, the transaction channel status monitoring system further includes a storage device 500. The storage device 500 is used to store the transaction flow statistics data generated by the statistics device 400 in a database, and the database stores the transaction The flow statistics data is sent to the monitoring device 600, thereby replacing the sending function of the statistics device 400.

[0063] Among them, see Image 6 The monitoring device 600 includes an analysis unit 6100 and a display unit 6200. The analysis unit 6100 is used to analyze the transaction flow statistics to generate a transaction channel status analysis result, and the display unit 6200 is used to display the transaction channel status analysis result according to the transaction channel status analysis result. State the transaction channel status of the self-service channel business system.

[0064] Among them, see Figure 7 , The analysis unit 6100 includes:

[0065] The reading module 61100 is used to read the transaction flow statistical data sent by the statistical device or the database.

[0066] The analysis module 61200 is configured to analyze the transaction flow statistical data read by the reading module 61100 according to the transaction channel status judgment logic to generate a transaction channel status analysis result.

[0067] The analysis module 61200 analyzes the transaction flow statistics according to the transaction channel status judgment logic for the specific process, please refer to the method of monitoring the transaction channel status of the self-service channel business system for the transaction flow statistics according to the transaction channel status judgment logic The description of the process of data analysis will not be repeated here.

[0068] See Figure 8 , The display unit 6200 includes:

[0069] The alarm judgment module 62100 is used to judge whether the transaction channel status analysis result generated by the analysis unit 6100 contains alarm items. When the judgment is yes, the alarm module 62200 is called to give an alarm; when the judgment is no, the early warning judgment module 62300 is called to give an early warning judgment.

[0070] The alarm module 62200 is used to refresh the monitoring page to alarm.

[0071] The early warning judgment module 62300 is used to judge whether the analysis result of the trading channel status contains the warning item. When the judgment is yes, the early warning module 62400 is called to give an early warning; when the judgment is no, it sends a signal to sleep the monitoring device for 60 seconds to end the cycle After analyzing and displaying, the analysis unit 6100 analyzes the transaction flow statistics of the next period.

[0072] The early warning module 62400 is used to refresh the monitoring page for early warning.

[0073] The methods for the alarm module 62200 and the early warning module 62400 to perform alarms and early warnings include: using different colors to identify the self-service channel business systems in the alarm state, the early warning state, and the normal state, or using sound signals to indicate the alarm state and The self-service channel business system of the early warning status prompts.

[0074] With the implementation of the present invention, since the transaction channel status judgment logic is set, the judgment standard no longer depends on the personal experience of the monitoring personnel, thus improving the accuracy of the judgment; because the automation of the monitoring replaces the existing manual monitoring, only Invest in less personnel, thereby reducing labor costs; and because the monitoring device can use different colors to identify the self-service channel business systems in different states, and use sound signals to prompt the self-service channel business systems that require alarm or early warning Therefore, the monitoring personnel do not need to monitor the screen for a long time, which reduces the labor intensity of the staff; the traditional manual monitoring cycle is 8 hours, while the monitoring cycle in the present invention is only 5 minutes, thus greatly improving the monitoring response speed of the system. The invention provides a strong guarantee for the stable operation of the self-service channel business system.

[0075] Through the description of the above embodiments, those skilled in the art can clearly understand that the present invention can be implemented by means of software combined with a hardware platform, and of course, it can also be implemented entirely by hardware. Based on this understanding, all or part of the contribution of the technical solution of the present invention to the background technology can be embodied in the form of a software product, and the computer software product can be stored in a storage medium, such as ROM/RAM, magnetic disk, optical disk, etc. , Including several instructions to make a computer device (which may be a personal computer, a server, or a network device, etc.) execute the method described in each embodiment or some parts of the embodiment of the present invention.