Method and system for monitoring transaction channel state of self-service channel business system

A business system and channel technology, applied in instruments, finance, data processing applications, etc., can solve the problems of high labor cost, wrong judgment, and increase of staff, and achieve the effect of reducing labor intensity and improving accuracy.

Inactive Publication Date: 2010-08-11
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] 1. The accuracy of the manual monitoring method is poor, because the manual monitoring is mainly judged by the monitors based on personal experience, which not only causes inconsistent judgment standards, but may also lead to wrong judgments;
[0004] 2. The manual monitoring method requires th

Method used

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  • Method and system for monitoring transaction channel state of self-service channel business system
  • Method and system for monitoring transaction channel state of self-service channel business system
  • Method and system for monitoring transaction channel state of self-service channel business system

Examples

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Example Embodiment

[0058] See Figure 4 An implementation of the transaction channel status monitoring system of the autonomous channel business system of the present invention includes:

[0059] The receiving device 300 is used for receiving transaction flow data of a transaction channel.

[0060] The statistics device 400 is used to classify and count the transaction flow data received by the receiving device 300 to generate transaction flow statistics data, and send the transaction flow statistics data to the monitoring device, wherein the statistics device performs statistics on the transaction flow data The classification is specifically as follows: the transaction flow data is classified according to transaction channels and transaction types. The transaction channels specifically include transactions of the bank, transactions of other banks, foreign card transactions, etc., and the transaction types specifically include accounting transactions and query transactions. Wait.

[0061] The monitori...

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Abstract

The invention provides a method for monitoring the transaction channel state of a self-service channel business system. The method comprises that transaction serial number data of the transaction channel of the self-service channel business system is received, classification, statistics and analysis are conducted to the data to generate transaction channel state analysis results, and the transaction channel state of the self-service channel business system. Correspondingly, the invention additionally discloses a system for monitoring the transaction channel state of the self-service channel business system. The invention improves the monitoring response speed and the monitoring response accuracy of the transaction channel state of the self-service channel business system, and effectively reduces the labor intensity and the labor cost.

Description

technical field [0001] The present invention relates to the field of monitoring of electronic systems, and more specifically, to a method and system for monitoring the state of a transaction channel of a self-service channel business system. Background technique [0002] The self-service channel business system refers to the collection of cash machines, deposit machines, recycling machines, self-service terminals and other equipment, network, self-service channel pre-service system (ATMP), self-service channel monitoring system and background processing equipment. As a window for banks to provide services to customers, the self-service channel business system is widely recognized by financial institutions and customers for its fast and effective self-service methods. The monitoring of the self-service channel business system is an important guarantee for its normal operation, and the monitoring content mainly includes monitoring the transaction channel status of the self-ser...

Claims

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Application Information

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IPC IPC(8): G06Q40/00G06Q40/04
Inventor 郭敏鸿傅强曹海鹰杨砥
Owner CHINA CONSTRUCTION BANK
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