Broadband service quality monitoring method, network failure positioning method and system and associated equipment

Abstract

The embodiment of the invention provides a broadband service quality monitoring method, a network failure positioning method, a network failure positioning system and associated equipment, which can accurately analyze the reasons for the broadband service quality deterioration and timely find out failure points of a network. The method comprises the following steps of: acquiring broadband service data from a broadband access interface while providing a broadband service to a user; testing the broadband service or primarily analyzing the acquired broadband service data to obtain service quality data of the broadband service; and uploading the service quality data of the broadband service to a monitoring centre so that the monitoring centre positions the failure points. In the invention, flow does not need to be injected into the network additionally, so that the use of the broadband service by the user is not affected and network burden is also lightened; on the other hand, the real-time tests can accurately reflect the using experience of the user and the service quality of the broadband service and provides reliable data basis for analyzing the reasons for the broadband service quality deterioration and optimizing the network.

Description

technical field [0001] The invention relates to the communication field, in particular to a broadband service quality monitoring method, a network fault location method, a system and related equipment. Background technique [0002] With the development of mobile broadband and fixed broadband services, broadband users are becoming more and more popular, communication networks are becoming larger and larger, the demand for communication bandwidth is increasing, and there are more and more types of broadband applications. Little changes in the communication network may have a huge impact on broadband services. Therefore, how to detect the impact of changes in the communication network on the end user's broadband service quality in a timely manner, timely troubleshoot, improve service quality, and improve user satisfaction have become urgent problems for operators to solve. [0003] A method proposed by the industry to solve the above-mentioned problems is automatic equipment a...

AI Technical Summary

Problems solved by technology

In order to avoid impact on the services running in the network, this kind of active testing will not be too frequent, so the deterioration of service quality may be missed or not timely

In addition, since the business test is not carried out according to the actual business operation of the end user after all, some problems caused by user operations may not be discovered in time

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