Network wideband server supporting platform

A service support and broadband technology, applied in the field of network services, can solve problems such as quick customer handling, installation, inspection and fault handling results cannot be fed back in time, and customer service quality is difficult to be effectively improved, so as to increase control , Realize the effect of remote management
CN102624933AInactive Publication Date: 2012-08-01GUANGZHOU MOFLY INFORMATION TECH
5 Cites 5 Cited by

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
GUANGZHOU MOFLY INFORMATION TECH
Publication Date
2012-08-01
Estimated Expiration
Not applicable · inactive patent

Smart Images

  • Figure 1
    Figure 1
  • Figure 2
    Figure 2
  • Figure 3
    Figure 3
Patent Text Reader

Abstract

The invention discloses a network wideband server supporting platform, adopting a B / S framework and comprising a browser side, a server side and an internet, wherein the browser side is used for operation of terminal users, and submitting requests of the terminal users to the server side; the server side is used for responding the requests submitted by the browser side and processing the data, the browser side and the server side carries out data transmission through internet, the types of the terminal users of the browser comprise a web service administrator, a co-operative corporation coordinator and co-operative corporation constructors. The browser side is an interface for direct operation of the terminal users, different user permissions are allocated according to different work demands, and different user permissions correspond to different user interfaces. The working process and the working quality of a wideband service business are effectively monitored, so that a client feels who is much accounted, considerate and serviced; and management remote operation, real-time operation and digitization of a cooperation company by a wideband service provider are realized.
Need to check novelty before this filing date? Find Prior Art

Description

technical field

[0001] The invention relates to the field of network services, in particular to a network broadband service support platform. Background technique

[0002] At present, my country's broadband market is far from being saturated. In the next few years, my country's broadband users will continue to grow rapidly. With the increase in the number of broadband users, it is foreseeable that the workload of customer service personnel, broadband installation personnel, and broadband line maintenance personnel will increase accordingly, which will inevitably lead to the situation that customers are not satisfied with the services provided by service personnel. Broadband service providers want to avoid this kind of situation, which involves data management and quality of service supervision.

[0003] Service quality and customer satisfaction have always been the most important links for broadband service providers. However, a complete management system has not been estab...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More