Equipment management method and device

Abstract

The embodiment of the invention discloses an equipment management method, which is used for managing and maintaining network equipment through a social network, so that the instantaneity of sending variation information of the network equipment is enhanced, and the information sending efficiency is improved. The method provided by the embodiment of the invention comprises the following steps of: sending maintenance demand information in a social circle by the network equipment; sending maintenance response information by technical service personal in the social circle; selecting one technical service personal from the technical service personal in the social circle as maintenance personal according to the received maintenance response information, and sending a maintenance mission instruction to the maintenance personal; and receiving a maintenance configuration order sent by the maintenance personal and configuring according to the maintenance configuration order.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to a method and device for equipment management. Background technique [0002] At present, communication equipment network nodes support an active message reporting mechanism. When a communication equipment fails or its status changes, it sends a message to the network management server (hereinafter referred to as the network management) through the management network to inform the equipment of the failure event. The reported message generally includes the equipment information. The protocol (IP, Internet Protocol) address of the interconnection between networks, the name of the fault, the possible cause of the fault and the corresponding equipment parameters of the fault. [0003] Social Networking Services (SNS, Social Networking Services), also known as social networks, refers to both Internet application services designed to help people establish social networks, ...

AI Technical Summary

Problems solved by technology

The entire maintenance process needs to be done manually

[0005] In the above existing technologies, when a network device fails or its status changes, the processing process relies too much on manual management. When the geographical location of the device changes, the corresponding information needs to be refreshed in real time, which lacks flexibility, and the labor cost is high and the processing speed is slow. Poor real-time performance

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