Method and system for identifying user source and communicating instant messaging tool

Abstract

The invention relates to a method and system for identifying a user source and communicating an instant messaging tool, and is characterized in that the method comprises the following steps of: obtaining user source information including an IP (Internet Protocol) address of a user; generating a temporary telephone number associated with the user source information, and simultaneously generating a first record; displaying the temporary telephone number on an advertising page of an enterprise; when the user dials the temporary telephone number, obtaining the temporary telephone number, and retrieving the first record corresponding to the temporary telephone number, and then communicating the telephone dialed by the user with a real phone number of the enterprise in the first record and establishing connection of instant messaging tools between enterprises; and a business services provider answering the telephone dialed by the user and interacting information with the user by using the instant messaging tool.

Description

technical field [0001] The present invention relates to a method and system for identifying the source of a user and connecting to an instant messaging tool, especially by generating a temporary phone number uniquely corresponding to the user's source information for the user to identify the source of the user, and connecting the user and the enterprise during the call A method and system for an instant messaging tool. Background technique [0002] In the modern business environment, the promotion and operation of enterprises are inseparable from the Internet, and the strength and investment of enterprises in promoting on the Internet are very large. Many companies mainly attract customers by placing advertisements on the Internet, so when customers visit the company's advertising webpage, the display of the webpage and the communication with customers are particularly important. [0003] First of all, the enterprise will make the web pages of the website as rich, beautiful...

AI Technical Summary

Problems solved by technology

After the users who have browsed the advertisement webpage and the salesperson connect the phone, the webpage no longer plays any role, and some enterprises communicate with the users online through instant messaging tools embedded in the webpage, but although online communication may The advantages of transmitting various graphics and multimedia files are not as direct and effective as the traditional telephone communication method. That is to say, in the prior art, the advantages of both the Internet and the telephone are not effectively used. Provide further services to effective users of the phone, thereby further providing users with product information and increasing the attractiveness of the product

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