48 results about "Business service provider" patented technology

Apparatus and methods using a first service provider such as a WAN cellular service provider to initiate a communications exchange between a plurality of communications units and a second service provider such as WLAN service provider to provide enhanced communications services to the units has been disclosed and described.

The present invention provides a system and method for providing controlled service transactions involving multiple service providers on a service network. A client access device links to the service network via a network entry point and performs the multi-service provider transaction under the control of a network transactional application at a hub that holds the transaction captive and includes a router to route to remote distributed software objects at nodes of the service providers. The software objects include methods that may be remotely executed under the control of the transactional application at the hub.

A method for controlling subscription services delivered to a user by an Internet Service Provider (ISP) coupled to an Automated Intelligent Network (AIN) telephone system with at least one central office switching system. An intelligent peripheral subsystem is connected to the central office switching system, via a call connection channel. The intelligent peripheral subsystem providing at least one auxiliary call processing capability via the call connection channel and provides a telephony speaker authentication method for selectively authorizing updates to user subscription services types provided by the ISP, wherein each of the subscription services types include one or more service options. The method for controlling subscription services including: a) prompting for a voice response; b) authenticating a user's voice response pattern by performing a speaker-dependent cepstrum matching algorithm with previously stored samples of the user's voice response, and if the user's voice response pattern is positively authenticated with previously stored samples, then performing the steps of: c) presenting a menu of user subscription types, each with available AIN service options; and d) responding to a user selection of at least one user subscription types, each with service option, by activating a service option selected by the user, wherein the service option is governed by said ISP by regulating one or more Uniform Resource Locator (URL) addresses received by a user subscriber device from said ISP over a telecommunication line.

A computer system that supports and analyzes Internet and/or electronic commerce data includes at least one user station transmitting a user request, and at least one Internet server, connectable to the user station, and providing the user station access to external data sources. The computer system also includes at least one data collection and analysis system. The data collection and analysis system includes at least one analysis module performing statistical and analytical analysis of the Internet and/or electronic commerce data for use by a user in performing one or more business decisions, and at least one Internet and/or electronic commerce data warehouse which is responsively connected to the analysis module and separated from external systems. The data warehouse receives the Internet and/or electronic commerce data, and provides access to the Internet and/or electronic commerce data by the user. The data collection and analysis system also includes at least one data mapping module which searches, collects and transforms the Internet and/or electronic commerce data, and transmits the same to the data warehouse for storage.

A private network exchange with multiple service providers, having a portal, collaborative applications, and a directory service is provided. The private network exchange can operate across multiple service providers, and provides a minimum service level regardless of the service providers involved. The Portal provides a user friendly interface to present the collaborative applications and directory service. The collaborative applications allow users to work together in a secure manner. The directory service presents users with a way to search the network.

An optical disc comprising computer-readable instructions is provided. The computer-readable instructions include a backup application. When the optical disc is inserted into an optical drive of a data source, such as a personal computer, the operating system of the data source automatically launches the backup application. The backup application is configured to find files on the data source that satisfy search criteria, which can be predefined or user-selected. The backup application copies those files to a networked storage such as a storage area network or a server of a commercial service provider.

In one embodiment, the present invention is directed to a system for providing user access to a public network that includes (a) a service modification agent 154 operable to (i) determine that public network resources are available for use; (ii) determine that a first class of users will be offered an upgrade in a Quality of Service (QoS) of communications over the public network; and (iii) determine that a first user in the first class of users may intend to use the public network resources and a service reporting agent 166 operable to provide the user with the higher QoS when the first user accesses the public network.

A data backup system comprises a USB flash drive that includes an emulation component and a flash memory. The emulation component is configured to represent the flash memory as if it were an auto-launch device. Accordingly, a data source, such as a personal computer, will interact with the flash memory as if it were the auto-launch device. As some operating systems are configured to recognize auto-launch devices upon connection and automatically execute applications stored thereon, merely connecting the USB flash drive to a data source running such an operating system will cause a backup application stored by the flash memory to automatically execute on the data source. Here, the backup application is configured to selectively back up data files from the data source to a networked storage such as a server of a commercial service provider.

The invention relates to a method for realizing online payment based on a movable terminal supporting eNFC function and an online payment system, wherein, the online payment method is that: the movable terminal on line launches a payment requirement through an e-business service provider and selects a value card online payment; the e-business service provider transmits the requirement to a payment gateway; the payment gateway and the movable terminal carry out bidirectional identification authentication; after the authentication is passed, a value card management center gives a command to the movable terminal; the movable terminal finishes the operation according to the command and returns the result back to the value card management center; the value card management center transmits the payment amount to the account of the e-business service provider after confirming that the payment amount is deducted from the value card and then informs the e-business service provider and the movable terminal that the payment is finished; the system at least includes the e-business SP, the value card management center and the movable terminal supporting eNFC function. The method and the system lead the movable terminal to be simultaneously provided with the functions of online and swiping card payment and have wide application prospect.

The system includes three parts: client end, coordinator and multiple participators connected to each other through Internet. Participators and coordinator are as Web service provider, coordinator and processor deployed on platform, where Web service operates on. Web service transaction processing procedure is coordinational and interactive procedure among three parts actually. Client end initiates transaction, partitions borderline of transaction, and submits or cancels transaction. Main works of transaction is accomplished in interaction between coordinator and participators. The invention also discloses method for processing Web service transaction. Through the transaction processing system, the disclosed method uses method of submission in two phases so as to guarantee atomicity, consistency and reliability among transactions. Moreover, the disclosed method also carries out monitoring, configuring management for transaction.

System, methods, and computer program products are provided for interfacing between one of a plurality of service provider (SP) trusted service managers (TSM) and one of a plurality of secure elements (SE). A first request to renew a service is received from an SP system over a communications network. The first request includes a service qualifier associated with the service. A secure element corresponding to the service qualifier is determined. A second request to delete data associated with the service qualifier from the secure element is transmitted to the secure element. A third request to install an application on the secure element is transmitted to the secure element. A fourth request to activate the application on the secure element is transmitted to the secure element.

Methods and an apparatus are provided for directing and managing cross-channel interactions with a customer. A customer makes multiple contacts with a business over first and second channels. These contacts are electronically represented as first and second interactions which are recorded in a single dialogue. The dialogue is evaluated so as to modify at least one of the interactions or channels. Further, a business service provider is connected to an interaction based upon the subject matter of the interaction and the channel over which the interaction is occurring. A service provider's actions with a customer are validated based upon such things as business policy, customer profile, customer privacy, channels, the skill set of the service provider, and the subject matter of the interactions. A service provider may also extract from a customer profile database a customer with whom an interaction is established.

A method for facilitating negotiated fee-based billable communication on a network that is comprised of forming a business relationship between a third party and a plurality of business service providers, facilitating communication between the business service providers and clients of the business service providers via the network, facilitating real-time negotiation between the business service providers and the clients for a flat or time-based communication fee and facilitating automatic billing of the client and automatic payment of the business service provider for a billable communication session.

A method for determining prospective peering partners for an internet service provider, includes gathering internet service provider's routing and traffic information; gathering additional routing information from sources other than the internet service provider; identifying uncovered target autonomous systems based on the internet service provider's routing and traffic information, the uncovered target autonomous systems being autonomous systems with non-null traffic and that are reachable by the internet service provider via a transit relationship; identifying paths from the internet service provider to the uncovered target autonomous systems based on the additional routing information; identifying intermediate autonomous systems along the identified paths; and determining at least a prospective peering partner for the internet service provider based on the identified intermediate autonomous systems.

A system comprises a ringtone originator, a ringtone sharing device, and a ringtone receiver. The ringtone originator (e.g., one or more of a personal computer, a mobile telephone, a PDA, or other computing device) allows a user to generate ringtone content using audio content stored locally. A ringtone definition, describing characteristics of the audio content and manipulations used to transform the audio content to the ringtone content, is generated and is sent to the ringtone sharing device. The ringtone sharing device (e.g., a server operated by a commercial service provider or a mobile telephone service provider) stores a plurality of ringtone definitions that can be accessed by the ringtone receiver. The ringtone receiver (e.g., one or more of a personal computer, a mobile telephone, a PDA, or other computing device) can download the ringtone definition and recreate the ringtone content.

The invention relates to an offline payment and exchange system based on an electronic note. The offline payment and exchange system is characterized by at least comprising three parts capable of performing data communication, including a POS cash registering system, a service center system and a mobile terminal. The POS cash registering system can interact with a user and a cashier and can also receive and process a transaction voucher. Meanwhile, data communication can be performed between the service center system and a business service provider. The mobile terminal is internally provided with a mobile terminal APP which can be controlled by the user for payment. Besides, the transaction voucher is adopted to act as a medium so that rapid transaction verification between the mobile terminal and a payment terminal can be performed. Meanwhile, online and offline payment modes are provided so as to meet the transaction requirements of different clients. More importantly, the widely distributed business cooperators can act as effective transaction cash registering points so that payment can be completed at any business cooperators by the user.

The present disclosure describes a method and system for providing location-aware services. The method enables location-aware business service providers to obtain location-aware services for their users without having to develop and maintain computer software or server systems to provide such services. The disclosed method may also allow location-aware business service providers to customize a generic client system for use by their users, thereby eliminating the need for location-aware business service providers to develop specialized computer software to manage the location-aware services.

The invention discloses an Internet business operation process backtracking method, system and device. The method comprises the following steps: S1, collecting data, collecting behavior data generatedby a user in the business system operation process, and interactive data responded by a business system server; S2, generating an analog file, generating a front-end behavior instruction file according to the behavior data, and generating a business data source file according to the interaction data; S3, providing a simulation service, monitoring the front-end behavior instruction file to carry out front-end simulation, and monitoring the business data source file to carry out server simulation; and S4, generating a backtracking video, backtracking and recording the operation process of the user according to the front-end simulation and the server simulation, and generating the backtracking video. According to the invention, the reproduction and backtracking of the user operation businessbehavior are realized, the communication between the business service provider and the user and the evidence storage of the related operation process are facilitated, and the ambiguity and dispute between the business service provider and the user are avoided.

For optimizing Internet access resources, a method and systems for sharing network access capacities across Internet service providers is disclosed. According to the method of the invention, a client service provider (CSP) may hire accesses to points of presence belonging to a master service provider (MSP) while maintaining a constant security level and providing connection accounting means. When a CSP's subscriber sends an access request to a MSP, the MSP analyzes the subscriber's realm and checks the capacities allocated to the subscriber's CSP. If connection is allowed, the MSP sends an authentication request to the CSP. If the subscriber is authenticated, the MSP launches an accounting process based on the subscriber's realm while the CSP may launch an accounting process associated with the subscriber identifier. Thus, the MSP does not need to maintain a database comprising information relative to the CSP's subscribers.

The embodiment of the invention provides a network service access method, which comprises the following steps of: forwarding a domain name resolution request to local domain name resolution servers of various internet service providers for providing service through access links which correspond to the internet service providers; receiving internet protocol addresses which are related to the domain name resolution request and returned by the local domain name resolution servers of various internet service providers through the corresponding access links; selecting an internet protocol address according to a line state of the access link of each internet service provider for providing service, and returning the selected internet protocol address to user equipment; and accessing network service through the access link of the internet service provider which returns the selected internet protocol address. Correspondingly, the embodiment of the invention also provides access gateway equipment. The embodiment of the invention can balance loads of the access links of different service providers and improve the network service access speed.