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Analytic method, apparatus and system for internet comments of household electrical appliance products

A technology for home appliances and analysis methods, applied in the computer field, can solve the problems of low rate of review information acquisition and insufficient sorting, and achieve the effects of reducing costs, reducing labor expenditure, and improving efficiency and accuracy.

Inactive Publication Date: 2016-02-24
TCL CORPORATION
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Problems solved by technology

In the emotional dictionary constructed in the prior art, the sentence rule library for the evaluation of home appliances is not sufficient, and the acquisition rate of some comment information containing implicit attributes is not high

Method used

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  • Analytic method, apparatus and system for internet comments of household electrical appliance products
  • Analytic method, apparatus and system for internet comments of household electrical appliance products
  • Analytic method, apparatus and system for internet comments of household electrical appliance products

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Embodiment Construction

[0016] In order to make the purpose, features and advantages of the present invention more obvious and understandable, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described The embodiments are only some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without making creative efforts belong to the protection scope of the present invention.

[0017] see figure 1 , figure 1 It is a schematic flowchart of a method for analyzing Internet reviews of home appliances provided in the first embodiment of the present invention, and the method includes the following steps:

[0018] S101. Obtain a corpus of home appliance product reviews;

[0019] Corpus refers to a large-scale electronic...

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Abstract

The invention discloses an analytic method and apparatus for internet comments of household electrical appliance products. The method comprises: obtaining a household electrical appliance product comment corpus; performing word segmentation on comment statements in the corpus; positioning sentiment words and attribute words subjected to word segmentation according to preset sentiment dictionary and attribute dictionary respectively; discovering new attribute words and new sentiment words through the sentiment words and the attribute words; updating the attribute dictionary and the sentiment dictionary according to the new attribute words and the new sentiment words; pre-constructing a grammar rule library according to the attribute dictionary and the sentiment dictionary; extracting sentiment information and attribute information in the comment statements; and generating an analytic result. According to the analytic method and apparatus, manual interventions can be reduced, the cost can be reduced, the efficiency and accuracy of obtaining correspondences between the attribute words and the sentiment words can be improved, and the accuracy of the analytic result of the comments of the household electrical appliance products can be improved.

Description

technical field [0001] The invention belongs to the technical field of computers, and in particular relates to an analysis method and device for Internet reviews of home appliances. Background technique [0002] With the development of the Internet and e-commerce, more and more customers choose to shop online. Among them, home appliances are more expensive, and customers have higher requirements for their price, quality, brand, experience, etc. Therefore, the evaluation of home appliances by customers who have already purchased often directly affects the shopping choices of subsequent customers. The online reviews of home appliances on the Internet often have the characteristics of large amount of data, relatively concentrated description features, and obvious subjective emotions. These characteristics provide convenience for sentiment analysis of product reviews. Sentiment analysis and mining of product evaluation information can not only help companies know the reputation...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/27G06F17/30
CPCG06F16/35G06F40/247G06F40/253
Inventor 吴成龙
Owner TCL CORPORATION
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