Passenger ticket changing system and method

Abstract

The invention provides a passenger ticket changing system. The system comprises an authority verification module, an information collection module, a rate calculation module and a change processing module, wherein the authority verification module determines whether a terminal which sends a change operation request has a change authority when the change operation request is received, and determines the change operation request to be a valid request if the terminal has the change authority; after that the change operation request determines to be the valid request, the information collection module obtains new passenger ticket information and the old passenger ticket number from the change operation request, and reads old passenger ticket information from a preset system according to the old passenger ticket number; the rate calculation module sends data corresponding to preset attributes of the new passenger ticket information and the old passenger ticket information to a rate calculation system in a preset data format, and receives a rate result calculated by the rate calculation system; and the change processing module determines an operation type, including reissuing and date change, of the change operation request according to the rate result, and implements corresponding passenger ticket change corresponding to the operation type. According to the invention ticket change can be carried out automatically, the ticket change efficiency is improved, waiting time of passengers is reduced, and high-quality services is provided for users.

Description

technical field [0001] The invention relates to the field of airline ticket information processing, in particular to a ticket change system and method. Background technique [0002] The processing of air ticket information includes the ticket change business, specifically the handling of ticket rescheduling and reissuance. [0003] At present, the ticket change business is done manually by the staff. Due to the complicated operation of the ticket change business, even trained staff often make mistakes when operating this business, and the operating efficiency of the staff is low, resulting in long waiting times for passengers, and it is impossible to guarantee high-quality services for passengers . Contents of the invention [0004] In view of this, the present invention provides a ticket change system and method to solve the problems in the prior art that the ticket change business operation is complex and time-consuming, and at the same time improve the accuracy of tic...

AI Technical Summary

Problems solved by technology

[0004] In view of this, the present invention provides a ticket change system and method to solve the problems in the prior art that the ticket change operation is complex and time-consuming, and at the same time improve the accuracy of ticket change

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