Performance monitoring to provide real or near real time remediation feedback

A performance and performance measurement technology, applied in error detection/correction, energy-saving computing, climate sustainability, etc., can solve problems that affect the company's profit and loss, cost machine overload, etc.

Inactive Publication Date: 2016-07-13
MICROSOFT TECH LICENSING LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] One difficulty is the complexity associated with monitoring the health of one or more services across multiple geographic locations and across multiple different components in real-time or near real-time
System downtime and even a small amount of performance degradation can result in additional man-hours, costs and machine overloading, which can potentially impact a company's bottom line
Unfortunately: the current state of the art falls short in providing performance monitoring and resolution systems that efficiently identify problems and provide robust solutions or feedback as quickly as possible

Method used

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  • Performance monitoring to provide real or near real time remediation feedback
  • Performance monitoring to provide real or near real time remediation feedback
  • Performance monitoring to provide real or near real time remediation feedback

Examples

Experimental program
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Embodiment Construction

[0013] figure 1 An exemplary system 100 is depicted that operates in part to provide real-time or near real-time end-user performance monitoring services, but is not limited thereto. The components of system 100 operate in part to mitigate and / or resolve network ecosystem issues using aggregated latency and / or other network data. As an example, as part of providing an online service, such as providing features of one or more office productivity applications and / or application suites, components of the system 100 may be operable to provide tenants with fault area analysis and resolution information based on aggregation of performance data . Components of system 100 can be used to provide real-time or near-real-time assessment of the availability of online services, as well as be able to identify or troubleshoot trouble areas and / or correct any associated performance or user experience issues.

[0014] As described below, system 100 includes features that provide end-user perf...

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Abstract

Embodiments provide for monitoring of an online user experience and / or remediating performance issues, but are not so limited. A computer-implemented method of an embodiment operates to receive, pre-aggregate, and aggregate client performance data as part of providing an end-to-end diagnostics monitoring and resolution service. A system of an embodiment is configured to aggregate performance data of a plurality of client devices or systems as part of identifying latency issues at one or more of a tenant level, geographic location level, and / or service provider level. Other embodiments are included.

Description

Background technique [0001] Many large and small businesses rely on some type of online service as part of their risk of running success. Bandwidth is a factor that affects network speed. Latency is another factor that affects network speed and responsiveness. Latency can be described as a delay affecting the processing of network data. Network conditions, hardware and software limitations, and / or other factors may negatively affect the user experience of some online applications or services. With the advent of cloud computing and data center services, it is imperative to provide timely services with minimal bottlenecks across hundreds of server computers and associated network infrastructure serving millions of users around the world. [0002] One difficulty resides in the complexity associated with monitoring the health of one or more services across multiple geographic locations and across multiple different components in real-time or near real-time. System downtime and...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24
CPCH04L41/06H04L41/34G06F11/3495G06F11/3082G06F11/3409H04L41/065H04L41/0654Y02D10/00H04L67/566H04L43/08
Inventor C·邹D·拉朱P·蒂瓦纳O·卡尔普斯
Owner MICROSOFT TECH LICENSING LLC
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