Maintenance and repair system for heating and ventilation

Abstract

The invention provides a maintenance and repair system for heating and ventilation, which comprises a repair-side device, a maintenance-side device and a management center, wherein the repair-side device is held by a user and is in communication connection with the management center for carrying out repair and feedback on a heating and ventilation device; the maintenance-side device is held by a maintenance person and is in communication connection with the management center for managing and monitoring the maintenance person; the management center is composed of a server, and the server comprises a user information database, a maintenance information database and a communication module; the user information database is used for storing the information of the maintenance user; the maintenance information database is used for storing the information of the maintenance person and a maintenance process; and the communication module is used for receiving the repair information and the feedback information of the repair-side device and sending an instruction or information to the maintenance-side device. thus, online repair, remote order dispatching, and full service process monitoring can be realized, and the maintenance and repair service process is analyzed and optimized through a big data technology.

Description

technical field [0001] The invention relates to a HVAC maintenance system. Background technique [0002] With the continuous development of society and the continuous improvement of people's living standards, more and more buildings have installed HVAC equipment. For traditional HVAC maintenance, larger companies have their own after-sales teams, but when they encounter problems with the systems installed by their own companies, they need to dispatch workers manually, which is inefficient, and the information storage is not perfect, and it is easy to lose data due to personnel transfer. This method is not convenient for later management and maintenance, not to mention regular return visits to customers and on-site maintenance. Small and medium-sized companies do not have their own dedicated after-sales team, and often find outside maintenance workers temporarily. First, the technology is not enough to solve customer problems, and second, there is no standard, and there is n...

AI Technical Summary

Problems solved by technology

For traditional HVAC maintenance, larger companies have their own after-sales teams, but when encountering problems with the systems installed by their own companies, they need to dispatch workers manually. The efficiency is low, the information storage is not perfect, and it is easy to lose data due to personnel transfer.

This method is not convenient for later management and maintenance, not to mention regular return visits to customers and on-site maintenance.

Small and medium-sized companies do not have their own dedicated after-sales team, and often find outside maintenance workers temporarily. First, the technology is not enough to solve customer problems. Second, there is no standard, and there is no service process monitoring for the maintenance process.

Images