ATM (Automatic Teller Machine) maintenance system based on cash shortage rate of cash box

Abstract

The invention discloses an ATM (Automatic Teller Machine) maintenance system based on the cash shortage rate of a cash box, which comprises a cash box arranged on an ATM and a remote server connectedwith the ATM in a communication manner, and is characterized in that the remote server comprises a maintenance cycle control unit and a maintenance work order distribution unit; and the cash box comprises a cash shortage rate calculation unit and a remaining cash detection unit. The advantage lies in that the remote server automatically analyzes and performs early warning on a cash shortage trendof the ATM cash box without manual intervention. The ATM maintenance personnel can put the cash reasonably and effectively according to the cash shortage rate of the cash box, thereby sufficiently utilizing the resources and reducing the waste.

Description

technical field [0001] The invention relates to an ATM maintenance system, in particular to an ATM maintenance system based on a cash box shortage rate. Background technique [0002] The cash box is set in the ATM to store banknotes, and is controlled by the banknote output module and the banknote input module to take out or keep the banknotes in the cash box according to business requirements. If the cash drawer is depleted of notes (out of notes) or insufficient in quantity (under notes), the ATM will not be able to provide notes to the user (withdrawal). Although the ATM can know the remaining amount of banknotes in the cash box through self-inspection, it will not communicate the remaining amount of banknotes with the remote server due to safety requirements. Maintenance personnel need to go to the scene for maintenance or survey to know the remaining amount of banknotes in the cash box. To add banknotes to the cash box, you need to wait for the next maintenance cycle ...

AI Technical Summary

Problems solved by technology

[0004] 2. Maintenance personnel must go to the scene to know the real balance of banknotes, and it is difficult to predict the amount of banknotes used

[0005] 3. It is a waste of human resources if the maintenance staff is on duty to add banknotes to the ATM once.

[0006] 4. If the banknotes are replenished too early, the utilization rate of banknotes will be low

[0007] 5. If the banknotes are not replenished in time, the user will not be able to withdraw money, resulting in a bad user experience for self-service

[0008] 6. Relying entirely on the experience and convenience of maintenance personnel, there is no scientific and reliable method for system operation, which leads to low efficiency and high cost

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