A cloud-based intelligent hotel management system and a working process thereof

Abstract

The invention discloses a cloud-based intelligent hotel management system, which includes a client, a service module, an equipment module and an external system. The client includes an APP client, a WeChat client and a Web version client, and the service module includes a cloud server. And intercommunication module, equipment module includes gateway and controller, external system includes multiple hotel management systems, cloud server includes database and data cache module. The present invention can realize the control of energy lighting, air conditioner, electric curtain and housekeeping state, and at the same time carry out remote management on the housekeeping and air conditioner of each room. High-level managers and service personnel can analyze and process a large amount of dynamic and complex data and information in a timely and accurate manner during the operation of the hotel, so that the hotel management can truly change from experience management to scientific and humanized management, and realize low-carbon energy saving. Reduce operating costs.

Description

technical field [0001] The invention relates to the field of hotel management, in particular to a cloud-based intelligent hotel management system. Background technique [0002] The basic definition of a hotel is a commercial institution that provides a safe and comfortable space for users to have a short-term rest or sleep. Generally speaking, it is a place for guests to rest and eat. Specifically, a hotel is an organization that provides services to guests by selling guest rooms, catering and comprehensive service facilities as evidence by its buildings, thereby obtaining economic benefits. Hotels mainly provide accommodation services, living services and facilities (before going to bed service), catering, games, entertainment, shopping, business centers, banquets and conferences and other facilities for tourists. With the increase of people's income, many people will choose to live in hotels when they are on business trips or traveling in other places. The hospitality i...

AI Technical Summary

Problems solved by technology

Success means not only winning customer satisfaction, but also increasing profit margins in terms of room rates, banquet services, and entertainment, but existing management methods cannot achieve such results, which provides hotel managers with problems

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