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Answer selection method and device and computer-readable storage medium

An answer, candidate answer technology, applied in the field of information processing, can solve problems such as low accuracy

Inactive Publication Date: 2018-05-15
WEBANK (CHINA)
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, at present, the accuracy of intelligent robots to select the optimal answer in the knowledge base according to the questions in the conversation information is relatively low.

Method used

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  • Answer selection method and device and computer-readable storage medium
  • Answer selection method and device and computer-readable storage medium
  • Answer selection method and device and computer-readable storage medium

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Embodiment Construction

[0061] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0062] like figure 1 as shown, figure 1It is a schematic diagram of the terminal structure of the hardware operating environment involved in the solution of the embodiment of the present invention.

[0063] The terminal in this embodiment of the present invention may be a PC, or may be a mobile terminal device with a display function such as a smart phone, a tablet computer, or a portable computer.

[0064] like figure 1 As shown, the terminal may include: a processor 1001 , such as a CPU, a communication bus 1002 , a user interface 1003 , a network interface 1004 , and a memory 1005 . Wherein, the communication bus 1002 is used to realize connection and communication between these components. The user interface 1003 may include a display screen (Display), an input unit such as a keyboard (Keyboard), and the optio...

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Abstract

The invention discloses an answer selection method, comprising: acquiring a preset recognition model of context information and session information that at least includes questions to be answered; recognizing context in the session information according to the preset recognition model of context information so as to determine related context information in the session information; subjecting the related context information to word segmentation, and calculating TF-IDF (term frequency-inverse document frequency) value of each term in the related context information; extracting a preset number ofkeywords from the related context information according to the TF-IDF values; selecting corresponding answers through preset question selection rules according to the extracted keywords and a retrieval knowledge base of questions to be answered. The invention also discloses an answer selection device and a computer-readable storage medium. The answer selection method and device and the computer-readable storage medium can provide increased answer selection rate.

Description

technical field [0001] The present invention relates to the field of information processing, in particular to an answer selection method, device and computer-readable storage medium. Background technique [0002] In recent years, with the rapid development of the Internet, information resources are growing exponentially. Abundant Internet information resources have brought great convenience to people's lives, and intelligent robots have gradually matured and developed in various fields. [0003] However, at present, the accuracy rate of intelligent robots selecting the optimal answer in the knowledge base according to the questions in the conversation information is relatively low. Contents of the invention [0004] The main purpose of the present invention is to provide an answer selection method, device and computer-readable storage medium, aiming at improving the accuracy of answer selection. [0005] In order to achieve the above object, the present invention provide...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30G06F17/27G06N3/04
CPCG06F16/3329G06F40/216G06F40/289G06N3/045
Inventor 卢道和郑德荣张超杨海军钟伟庞宇明鲍志强
Owner WEBANK (CHINA)
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