Method and device for determining interaction intention, computer equipment and storage medium

A determination method and a determination device technology, applied in the field of communications, can solve problems such as affecting user experience and inability to provide user feedback, and achieve the effects of improving user experience, improving accuracy, and improving accuracy

Active Publication Date: 2020-06-23
SHANGHAI XIAOI ROBOT TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the answer given back to the user by the terminal is usually an objective answer
The user may have emotions during the interaction process, and the human-computer interaction in the prior art cannot give feedback on the user's emotions, which affects the user experience

Method used

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  • Method and device for determining interaction intention, computer equipment and storage medium
  • Method and device for determining interaction intention, computer equipment and storage medium
  • Method and device for determining interaction intention, computer equipment and storage medium

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Embodiment Construction

[0089] As mentioned in the background art, the answer fed back by the terminal to the user is usually an objective answer. The user may have emotions during the interaction process, and the human-computer interaction in the prior art cannot provide feedback for the user's emotions, which affects the user experience.

[0090] The technical solution of the present invention obtains the user's emotional state by identifying at least one modality of user data, which can improve the accuracy of emotion recognition; in addition, the emotional state can be combined with the intention information to control the interaction with the user, so that Feedback on user data can carry emotional data, thereby improving the accuracy of the interaction and improving the user experience during the interaction.

[0091] The effect of the technical solution of the present invention will be described below in combination with specific application scenarios. The robot collects multi-modal data of th...

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PUM

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Abstract

An interaction intention determination method and device, computer equipment and storage medium. The emotional interaction method includes: obtaining user data; obtaining the user's emotional state; and determining intention information at least based on the user data, wherein the intention information includes and The emotional intention corresponding to the emotional state, the emotional intention includes the emotional needs of the emotional state. Applying emotional intent to interactions with users can make the interaction process more humane and improve the user experience of the interaction process.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to a method and device for determining an interaction intention, computer equipment and a storage medium. Background technique [0002] In the field of human-computer interaction, the development of technology is becoming more and more mature, and the ways of interaction are becoming more and more diversified, which provides convenience for users. [0003] In the prior art, in the process of user interaction, the user inputs voice, text and other data, and the terminal can perform a series of processing on the data input by the user, such as voice recognition and semantic recognition, and finally determine and feed back the answer to the user. [0004] However, the answer fed back by the terminal to the user is usually an objective answer. The user may have emotions during the interaction process, and the human-computer interaction in the prior art cannot provide fee...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F3/01G06F40/30G06F40/279
CPCG06F3/011G06F2203/011
Inventor 王宏安王慧陈辉王豫宁李志浩朱频频姚乃明朱嘉奇
Owner SHANGHAI XIAOI ROBOT TECH CO LTD
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